Manager Office

GALA RODRIGUEZ

** **** **** ***.

San Antonio, TX 78258

(H) 210-***-**** or (C) 202-***-****

******.*********@*****.***

SUMMARY OF QUALIFICATIONS

Extensive professional work experience in both public and private organizations with a proven

track record of positive results.

PROFESSIONAL EXPERIENCE

U. S. House of Representatives, Office of Chief Administrative Officer, Washington, DC

Contracts Support Administrator, January 2010 – September 2013

Managed staff training for Office of Acquisitions Management.

Processed vendor invoices for payment.

Created and generated various official reports for tracking procurement progress,

including Small Purchase Threshold Report and weekly Procurement Tracker.

Created, organized, updated and archive contract files.

Issued purchase cards for House Members, Committees and CAO offices.

Maintained and updated Office of Acquisitions Management internal and external

websites.

Managed Contracting Officer Representatives training, Statement of W ork Writing

Workshop and Purchase Card training for cardholders and Approving Officials.

Office Manager, June 2006 – January 2010

Processed time cards for CAO’s senior staff.

Recorded leases for Member District offices and automobile leases in House automated

database.

Organized files and maintained databases of documents approved by Committee on

House Administration.

Assisted CAO senior staff with House yearly summer camp for House Members’

children.

Maintained inventory and order supplies for CAO senior staff.

Managed CAO senior staff annual training and progress.

Washington Mutual, Washington, DC

Office Manager, January 2001 – March 2006

Assisted customers with inquiries and concerns related to their mortgage loans.

Maintained all home mortgage and office files and organized mortgage database for loan

officers.

Provided assistance to Spanish-speaking customers with English translation of their

home mortgage loan documents.

Maintained and order office supplies.

Organized W ashington Mutual mortgage loan promotion fairs.

Citibank, Irving, TX

Credit Card Fraud Department, Citibank Credit Card Division, October 1993 – August

2003

Investigated balance transfer inquires for customers claiming fraud and abuse on their

accounts.

Issued temporary credits and relief for customers on their accounts until completion of

fraud investigation.

Processed monthly statements for Citibank credit card customers.

Maintained credit card database of Citibank customers.

EDUCATION

Queensboro College, Queens, NY (September 1971 to June 1976)

Business Management coursework at Queens College, Queens, NY

TECHNCAL SKILLS

Fluent in Spanish

Proficient in all Microsoft Office Programs (Word, Excel, PowerPoint)

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