Customer Service Representative

MARJOVEL GARDNER

**** **** *. ***** ****.

Nashville, TN 37208

********.*******@*****.***

OBJECTIVE

To obtain a challenging position utilizing my skills in working with people and performing professionally

in a suitable environment.

EXPERIENCE

Lois DE Berry Special Needs Facility, Nashville TN 2010

– 2011

Corrections Officer

Supervised inmates on multiple wards overseeing medication distribution, meals, mail, and clothing. Took

corrective action according to facility guidelines and provided detailed documentation for filing. Oversaw

transportation of inmates to offsite medical facilities.

Adecco, Nashville, TN

12/2008 – 2010

Data Processor/Clerical Assistant

Data entry for the Tennessee Department of Transportation. Prepared various documentation for the

assistant director of Finance and Administration

Dell, Nashville, TN 8/2008 –

11/2008

Production Associate

Picked and packed special orders as a temporary employee through Spherion and Randstad Temporary

Services

Child Support Services, Nashville, TN 2/2008 – 3/2008

Paralegal Extern

Filing and preparing documentation for family court did varies documenting answering the phone

Affiliated Computer Services, Nashville, TN 11/2007 –

2/2008

Customer Care Supervisor

Supervised 15 associates, help them with their problems with customers took corrective action for

attendance and performance.

TASK, Nashville TN 1/2007-

7/2008

Direct Care Staff

Supervised and documented the activities of approximately 12 teenage boy’s general daily activities

including transportation to court and other offsite locations.

Verizon Wireless, Auburn WA 11/2001 -

3/2004

Customer Service Representative Customer service resolution, billing, selling cell phones

EDUCATION

University of Phoenix, Nashville TN 2008 -

present

Pursuing a Bachelor of Science Degree in Criminal Justice Administration

Kaplan Career Institute, Nashville, TN 01/2004-

06/2008

Associate of Applied Science Degree in Paralegal Studies, ABA

VOLUNTEER ACTIVITIES

High School State Mock Jury Trial, Nashville, TN

2008

Vanderbilt Mock Jury Trial, Nashville, TN

2007

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