Customer Service Security

Thomas Elliott Nobles, Jr.

*** ******** ******, ***. ***

Brooklyn New York 11217-1879

Home: 1-347-***-**** Cell: 1-347-***-****

Email: ***********@*****.***

Education: Cornell University, Cooperative Extension program

Borough of Manhattan Community College, AAS, Legal Concentration

Licenses: NYS Security License, Fireguard, endorsements F-91, F-60, F-94, F-44, P--15 and

C-99. NYS Driver’s License, 8hr-OJT, Annual Renewal Certificate, OSHA

certification, CPR, A.E.D., and First Aide Certified.

Special Skills: Excellent Customer Service Skills, Typing 65+ wpm, MS Word, Excel, PowerPoint,

Outlook.

Experience:

Contemporary Security Company New York, New York

Corporate Screening Security Officer 04/11 – Present

•Rover relief for various posts, maintained hourly and daily log reports, and telephone records

•Administrative duties required various computer software and telephone eloquence

• Responsible for seeing, hearing, and writing clearly in order to communicate with clients

• Provided constant observation of hazard or dangerous acts, relief for fellow Officers

• Provided special event security to USTA Tennis Open, concerts, and major events

•Provided clear direction, information and assistance to client visitors, guests, vendors, and

employees in a professional, pleasant and courteous fashion

•Visually inspected all visitors, vendors, and employee access badges to verify that the authorized

holder is the individual presenting badge to prevent unauthorized access to the property

•CCTV monitoring and Turnstiles servicing.

JC Penny Corporation New York, New York

Customer Service Associate 06/09 - 05/11

• Provided excellent customer service, and cultivates customer goodwill to ensure repeat

business. Maintained various positions using corporate computer software

•Performs the required cashiering duties to complete the sale. Direct participation in Company

shrinkage and loss prevention programs

•Patrol facility or manned posts as instructed and serve as a general deterrent to crime and client rule

infractions

United States Postal Service New York, New York

Letter Carrier 10/01 - 05/09

• Provided excellent customer service, public relations, and mail delivery via truck driving

• Responsible for the safeguarding Postal Property as well as Postal vehicles

• Direct participation in the hiring, training, and placement of new employees

• Administrative duties required typing, data entry, and MS word processing software

MTA/New York City Transit Authority Brooklyn New York

Security Officer/Property Protection Agent 09/94 – 10/01

• Responsible for seeing, hearing, and writing clearly in order to communicate with clients

•Provided constant observation of hazard or dangerous acts, relief for fellow Officers Maintained

daily logs, reports, and courteous telephone manner

• Visually inspected all visitors, vendors, and employee access badges to verify that the

authorized holder is the individual presenting badge to prevent unauthorized access

References and academic credentials available upon request

Contact this candidate