Customer Service High School

ROBERSON JOSEPH

****A W OAK RIDGE RD Orlando, FL 32809

Phone: 407-***-**** Alt Phone: 407-***-****

*********@*****.***

OJECTIVE

Seeking a Shipping and Receiving Clerk position with an organization where I will be able to

make use of my ability to maximize the company’s profits.

SUMMARY OF QUALIFICATIONS

• Over 5 year experience in shipping & receiving clerk capacity

• Comprehensive knowledge of inventory control and warehouse operations

• In-depth knowledge of processing shipments by means of database

• Able to answer phones, check in drivers and order follow up

• Thorough understanding of operating forklift trucks, radial arm saws, pneumatic nail guns,

and miscellaneous power equipment

• Knowledge of utilizing the Fed-Ex and Ups systems

• Expert user of MS Word & Excel

• Proven record of providing excellent customer service

• Good written and verbal communication skills

ACHIEVEMENTS

• Employee of the month – Sep 2011

• Received an exceptional recommendation upon completion of the shipping project

• Successfully completed on the job training planned for full-time employees

Employment History

Shipper, Shipping, Receiving, and Traffic Clerks 08/2008 - 10/2012

fresh point orlando, FL

Verifies and keeps records on incoming and outgoing shipments, Obtained products

from bins or shelves

for shipment,Re-packed and weighed orders which require such handling,use a forklift/

pallet jack to pick products, wrap and load into truck,reporting any damage or fault and

connected battery to recharging station at the end of shift.

Warehouse, Packers and Packagers, Hand 06/2006 - 06/2008

Publix Sand Lake Rd, Orlando, FL

Fill customer orders and delivering them to the delivery platform, follow company

standards for safety, security, and productivity, transport orders to shipping locations

or delivery platforms with material handling equipment. Ensure inbound and

outboundshipments are accurate and free of damage. order puller, Order Fillers,

Wholesale and Retail Sales

03/2005 - 02/2006

Staples Wearhouse

Orlando, FL Assembles customer orders from stock and places orders on pallets or

shelves. Records amounts of materials or items received or distributed. Compile

worksheets or tickets from customer specifications, use computer to enter records.

Prepare items for next day mailing.

03/2003-03/2005

Winne-Dixie Warehouse

Orlando,FL

Shipping,receiving and packing

• Scale in all loads and check in trucks to confirm proper load and merchant numbers

• Print out day by day truck schedule with proper inbound and outbound load sheets

• Answer phones and give directions to carriers

• Perform the inbound and outbound paperwork

• Download and assign pictures to a variety of shipments

• Verify weights to scale tickets

Education History

Oak Ridge High School Orlando,FL

graduate May 2003 Dipolma

Alabama State University Mobile, AL

August03-May/2005 attended

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