Customer Service Quality Assurance

Location:

Posted:

December 03, 2013

Charles G. Lyles

Columbus, Ohio 43228

Objective

To work in a professional environment where I may utilize my exceptional

customer service skills and computer application abilities to benefit the

future success of your organization

Qualifications

. Extremely high aptitude and technical ability with Microsoft Outlook,

Word, Excel, PowerPoint and Access

. Accurate and efficient with data entry

. Proficient with picking, packing, and scanning using an RF scan gun

. Great with all manufacturing duties

. 600 hours completed and certified in Office Technology

Education

Central Crossing High School

4500 Big Run South Road

Grove City, Ohio 43123

. High School Diploma

Work Experience

Citi Groups Trilogy Fullfillment

1500 Bolton Field Dr. 3600 Alumn Creek Dr

Columbus, Ohio 43228 Columbus, Ohio 43215

*02/2013- 11/13 *04/2012-12/2012

*Prepping incoming and outgoing mail *Packing/Picking

Mechandise

*Quality Control *Quality Assurance

*Microsoft Outlook/Excel *RF Scanning

JP Morgan Chase Tailored Management

1111 Polaris Parkway 833 Grandview Avenue

Columbus, Ohio 43240 Columbus, Ohio 43219

*05/2011-04/2012 *05/2010- 02/2011

*Data Entry *Document Scanning

*Customer Service *Mail Preperation

*General Office Duties *Quality Assurance

References Available Upon Request