Customer Service Mechanical

Phillip Lee Steele

PO Box ****

Burlington, NC **216

336-***-****

************@*****.***

Career Objective

To utilize my strengths in math, design, and problem solving to support

industry standards, and to institute goals that will strengthen your

company.

Education

A.A.S. in Mechanical Drafting Technology, expected July 2014, Alamance

Community College

Mechanical Drafting Diploma 2014

Mechanical Drafting/CAD Certificate 2013

Mechanical Drafting Certificate 2013

Skills/Qualifications

. Auto-CAD 2012

. Inventor

. Solidworks

. Working knowledge of Microsoft Excel, Microsoft Word, and Microsoft

Access

Work Experience

Jan. 2008 - July 2011 UPS Mail Innovation, Durham, North Carolina,

Supervisor

. Reached goals set by employer by maintaining good performance,

quality, and customer service.

. Coached, counseled, and trained employees on mail processing

techniques.

. Receiving Coordinator for over 100 customers which consist of

unloading trucks with a forklift, weighing, and arranging mail with

its proper paperwork and classifications.

July 2004 - Nov. 2007 Freightliner LLC, Salisbury, North Carolina,

Tire Installer

. Inspected and aligned tires accordingly by using a fork-type lifting

tool to adjust tires

. Also torqued lug nuts for truck tires on a chassis line.

July 2003 - June 2004 HBD Industries Inc., Salisbury, North

Carolina, Chemical Handler

. Bagging, weighing, and arranging chemicals used in making rubber on a

mixing mill

. Improved production by identifying what particular rubber used what

chemicals

Jan. 2001 - Sept. 2002 Perma-Flex Southern Inc., Salisbury, North

Carolina, Auto CAD Designer

. Used computer software, AutoCAD 2000, to design bowed, rubber, and

concrete rolls.

. Revised a notebooks full of parts used in machining

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