Customer Service Sales

Brandon Sharper

Administrative Clerk - U.S. Marine Corps

Bronx, NY

************@*******.*** - 443-***-****

To secure a position that would maximize use of over 6 years of interpersonal, administrative, and customer

service skills.

WORK EXPERIENCE

Administrative Clerk

U.S. Marine Corps - New Orleans, LA - June 2009 to Present

Preparation and maintenance of naval correspondence and messages, travel orders, leave authorizations,

and identification cards

* Preparation and maintenance of command unit punishment books

* Auditing field service records

* Verifying information contained in unit diary feedback reports/personnel management reports

* Preparation of discharge and retirement documents

* Possess knowledge of the Marine Corps Total Force System (MCTFS), and Marine Corps standard word

processing and database software packages

* Verifying the accuracy of information contained in the MCTFS databases

Senior Sales Associate

Main Exhange - Fort Meade, MD - February 2010 to May 2010

Ensure that each customer receives outstanding service by providing a friendly environment, which includes

greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of

customer service

* Maintain an awareness of all promotions and advertisements

* Assist in floor moves, merchandising, display maintenance, and housekeeping

* Assist in processing and replenishing merchandise and monitoring floor stock

* Aid customers in locating merchandise

* Communicate customer requests to management

* Assist in completing price changes within the department

* Participate in year-end inventory and cycle counts

* Assist in ringing up sales at registers and/or bagging merchandise

* Any other tasks as assigned from time to time by any manager

Sales Associate

Main exchange - Fort Polk, LA - September 2008 to May 2009

Assist in floor moves, merchandising, display maintenance, and housekeeping

* Assist in processing and replenishing merchandise and monitoring floor stock

* Aid customers in locating merchandise

* Communicate customer requests to management

* Assist in completing price changes within the department

* Participate in year-end inventory and cycle counts

Server/Host

Denny's - Columbus, TX - August 2007 to May 2008

Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner

* Identify food orders when ready and delivers items to tables in a timely manner

* Does side work during non-busy hours

* Speak to guests with enthusiasm at all times

* Develop relationships with guests

* Provide the highest level of service in accordance with establishment's standards

* Maintain a professional appearance at all times

* Communicate with food and beverage staff to ensure guest satisfaction.

Assistant Manager

Finish Line - Lake Charles, LA - August 2006 to June 2007

Supervise a team of sales associates

* Conduct and reviewed inventory sheets

* Order merchandise

* Complete and reviewed cash sheets

* Set up merchandise display racks based on monthly requirements from vendors

* Responsible for opening and closing store

* Secure cash from bank for registers

* Make nightly deposits

* Fill mail orders from online customers

Food Service Worker

Kentucky Fried Chicken - Leesville, LA - August 2005 to June 2006

Provide customer service

* Operate cash register

* Perform a variety of duties such as portioning and serving meals; washing and peeling vegetables; preparing

items such as drinks, desserts and biscuits and chicken; washing dishes and utensils; and cleaning work

areas, equipment, and utensils

* Unload supply trucks

EDUCATION

Anne Arundel Community College

August 2006 to May 2012

High School Diploma

Leesville High School - Leesville, LA

August 2002 to May 2006

Audio Engineering

School of Audio Engineering - New York, NY

2013

Psychology

McNeese State University - Arnold, MD

SKILLS

Walden Security Certification

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