Customer Service Human Resources

Natalia Sarmiento

Marietta, GA; ********@*******.***; (404) 782 – 9422

SUMMARY

Aspiring corporate recruiter with 5+ years of professional experience combining human resources, recruiting,

coaching, sales and customer service. Ambitious and highly organized, dynamic personality, passionate and energized

with the ability to work under minimal supervision. Fluent in Spanish and English, proficient in French.

EXPERIENCE

Contract Recruiting – Atlanta, GA Apr 2013 - Present

Aldebaran Associates International, LLC (Jun 2013 – Present)

Recruiting Associate

• Source candidates through the internal database and various social and professional networks

• In person and over the phone prescreens and interviews of qualified candidates for different positions

• Rewrite candidates resumes to the best standards of the company

• Present and place candidates

• Attend weekly training sessions and professional networking events

TRC Staffing (Apr 2013 – Jun 2013)

Field Support Specialist

• Managed the work verification and background checking for the candidates of the company

• Accountable for compliance with work verifications and background check standards

Silverwaves Inc. – Tybee Island, GA 2007 – 2008

Sporting Goods Retailer

Assistant Manager

• Managed store inventory, received and ordered new merchandise

• In charge of revision, pricing, claims and loss prevention

• Trained and developed new employees, coaching them to improve sales and performance

• Reported sales results, consistently reaching all set goals

COVINOC – Bogota, Colombia 2005 – 2007

One of the largest consumer and commercial finance & credit companies in the country

Administrative/Human Resources Assistant

• Updated and maintained employee files

• Developed and maintained human resource databases and manual filing systems

• Recruited and interviewed new temp, seasonal and permanent employees

• Managed employees’ orientation, development, and training according to the position

• Updated job descriptions; prepared and analyzed monthly reports

EDUCATION

Master of Arts in Industrial Organizational Psychology, Argosy University (Exp. Grad - 2014) – Atlanta, GA

Bachelor of Psychology, Universidad de la Sabana (2007) – Bogota, Colombia

CERTIFICATIONS

120 hours of Organizational Management (2007) – Bogota, Colombia

Introduction to Coaching, New Challenge of the Leader (2007) – Bogota, Colombia

Organizational Culture (2006) – Bogota, Colombia

VOLUNTERING

Landmark Education Corporation, “The Landmark Forum” Assistant – As a former graduate of the three leading

programs, mentored and coached new participants 2013

“Toys for a Smile”- Founder, collected and donated more than 150 toys for kids living in poverty in Colombia 2012

SHRM, Atlanta – Volunteer, Georgia Jobs for Veterans Career Expo, supported and reviewed veteran’s resumes 2012

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