Customer Service Medical
Resume:
Alisha O'Neil
** ******* ****** *** ** Brooklyn, NY 11207 (917) 239-
****.*****.******@*****.***
Employment
Jan 2010 -Sept 2012
NYU Langone Medical Center (Bellevue Hospital)
New York, NY
Phlebotomist/Pathology Labs
Duties are, but are not limited to an extensive diversity,
practice, and skill of venipuncture and capillary collections
for all patients within the hospital, including trauma, stroke,
emergency, psychiatric, special needs and pediatric patients.
Experienced in collections from HIV/ Aids, Tuberculosis,
Hepatitis, as well as isolated patients. Proficient in a vast
number of collections from Phenylketonuria on newborns, to blood
cultures. Exposure and knowledge of departments include ICU,
pediatrics, Bellevue Hospital in-house clinics, Psychiatry and
Prison wards, maternity, labor and delivery. Duties also include
specimen transport to proper laboratory, Accessioning and
clerical procedures.
Feb-Nov2009
Primary Care Internists
Montgomery, AL
Laboratory Phlebotomist/ Medical Office Assistant
Duties include, but were not limited to all venipuncture
procedures, processing blood and urine specimens through
centrifugation, preparing specimens and laboratory reports for
courier services, proper sterilization and maintenance of lab
equipment before and after bloodletting, hemocult, patient
registry records, and overall Medical office staff support.
June 2008-Feb2009
Adult and Pediatric Medicine Montgomery,
AL
Phlebotomist/Laboratory Tech
Solely responsible for all pediatric venipuncture. Duties
included, taking vitals, heel stick and finger sticks,
centrifuge, freezing, separation, preparing specimens for
proper transport, patient registry, and Nursing staff support.
Sep2006-2007 Airtech Incorporated
Englewood, NJ
Executive Assistant
Duties include but were not limited to greeting and assisting
clients and customers over the phone, directing important calls
to their appropriate departments, arranging travel and meeting
plans for business partners, customer service, data entry,
product lookup and knowledge, invoicing and billing, filing,
faxing, Excel projects, letterhead, and general office staff
support.
Education
May 2008 Universal Society of Phlebotomy Technicians
Montgomery, AL
Certified Phlebotomist
Sep2003- May2005
John Jay College of Criminal Justice New
York, NY Forensic Science/Toxicology Major
Skills Certified experienced Phlebotomist as of 2008. Proficient in
proper clinical lab procedures: handling, identifying, sorting,
and processing laboratory specimens and equipment. Proficient in
operating Laboratory machinery,(i.e. centrifuge, CBC, A1C, urine
test machines, blood culture machines, basic chemistry
analyzer). Experienced in blood drawing procedures ranging from
PKUs in infants to Blood cultures in the elderly. Knowledge in
preparing laboratory reports, and methods of specimen transport.
Familiar with medical coding and terminology and abbreviations
Typing speed 50wpm.
References Darian O. Clark CEO of Smoothies and Things, LLC
Latecia May-Jones Nursing Supervisor at Primary Care
W. Nichole Carter Mentor and Educator
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