Customer Service Representative

980-***-****

Torey Schaefer-Barr

Objective Obtain a position where I can utilize my educational background, my

communication skills, and my organizational skills .

Experience February 2013-Present Helvetica Trading USA LLC Charlotte, NC

Customer Service Representative

• Enter orders

• Process warranties and returns

• Handle customer inquiries

• Responsible for Amazon.com account activities

• Invoicing and processing payments

November 2012-Present Legacy Heights Assisted Living Charlotte, NC

Receptionist/Concierge

• Welcome visitors in a warm manner

• Manage phone system

• Prepare various documents

• Aid in resident activities

• Promote community communication

• Assist residents and visitors with various needs

June 2009-November 2012 The Fish Market Fort Mill, SC

Waitress

• Welcome and assist customers in a pleasant and accommodating

manner to ensure an ultimate dining experience.

•Prepare restaurant and bar for opening and closing.

• Handle food and beverage in safe and sanitary way.

• Perform a variety of side work including laundry, restocking beverages

and condiments, and washing dishes.

June 2008-March 2009 GMR Marketing Charlotte, NC

Brand Ambassador

• Promote the Marlboro brand according to MSA guidelines.

• Inform adult smokers of new products from Marlboro.

• Hand out promotional items to adult smokers.

• Operate a data collection device to sign up adult smokers for

Marlboro’s mailing list.

September 2005-May 2008 Mesa Air Group Phoenix, AZ

Flight Attendant/Recruiter

• Ensure safety and comfort of passengers

•Ensure overall cabin safety

•Prepare and served food and drinks

•Direct cabin service in an efficient and timely manner

•Utilize interpersonal skills in marketing airline services, crew

coordination and attending to customer concerns in a productive

manner

• Interviewed prospective flight attendants, reviewed applications.

August 2013-December 2013

Education Central Piedmont Community College Phlebotomy Certificate

August 2009-December 2012

York Technical College Associates in Science

Trained and knowledgeable in proper Phlebotomy procedures.

Skills Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Access.

Excellent communication and organizational skills.

References Victor Valdivieso Co-worker 704-***-****

Angela Johanboeke Friend 904-***-****

Casey Schaefer Sister 813-***-****

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