Customer Service Data Entry

KAREN HENSLEY

**** ******** *****

Selma, Texas *8154

Phone 210-***-****

*******@*****.***

SUMMARY

Accomplish professional with over 17-years experience in the Data Entry/Clerical field in

a fast-paced high volume environment.

TECHNICAL SKILLS

• Ability to work effectively, independently, and part of a team.

• Detail oriented with problem-solving abilities.

• Strong skills in organization, prioritizing, and multi-tasking.

• Dependable, punctual, and courteous, positive can-do attitude.

PROFESSIONAL HISTORY

SAFEWAY INSURANCE GENERAL 1994-2012

MANAGING AGENCY - San Antonio, Texas

Data Entry Clerk

• Processed all incoming payments received in the mail.

• Processed payment requests received over the phone.

• Computed and verified totals on report forms using adding machine.

• Used data entry device, such as optical scanner, to input data into computer.

• Assisted in customer service calls.

• Reviewed files and other documents to obtain information to respond to requests.

• Filed and stored completed documents.

• Kept records of work performed.

• Prepared all outgoing mail, distributed mail, packages and other materials.

EDUCATION

Career Point Business School, San Antonio, Texas

Niagara Falls High School, Niagara Falls, New York

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