Management Quality Assurance
Resume:
Kelly Stutes
** ******** ****, ****** *****, ****6
Phone: 210-***-**** E-Mail: *******@*****.***
Summa ry : Business professional with over 20 years of experience in the development of organizational strengths.
E xperience with coordinating multi-cultural teams, experience in coordinating interactions with diverse multi-
functional teams across the nation. Proven track record of performance and accomplishments in quality assurance,
lean management, brand management, customer relationship management, public and media relationships, Budget
management and key productivity indicators. Experience in consultation with New York financial firms and start-up
businesses.
Accomplishments:
• Development of standard operating procedures, which reduced program costs, increased productivity, and
reduced the legal r isk.
• Development of a marketing programs involving channel neutral modalities that increased the programs
g rowth 300% annually over 4 years
• Negotiated numerous contracts leading to a significant increase in revenue streams and multiple
supply/distribution chains decreasing costs and improving revenues.
• Increased branding through public campaigns with creative content that lead to improved outcomes
• Established strong public media relationships which increased branding awareness
Expe rtise:
• Business acumen:
o Strategic Leadership to include the development and management of culturally and
i nterdepartmentally diverse teams
o Contract Negotiations with lean management (MCO’s & PBM’s relationships, suppliers, & distributors
focusing on RFI, RFP, RFQ & JIT, Visual management, Value stream mapping, Kaize, Genba/Gemba,
5S, ERP.)
o Succession Management
o Total Quality Management, Quality Control (SOP’s, IQ, OQ, PQ, NATCO, JHACO, AATB,) & Risk
M anagement (ISO 31000).
o Software development, implementation, & management
o General acceptable accounting practices (GAAP)
o Interdepartmental relationships
o Sales and sales force development
o Business plan development
o Public Speaking
o Non-Profit Board Service
o Media Promotions
o Coordination of the development of applications for social media
o Account Management skills with a focus on client retention
o Advanced skills in excel, word, PowerPoint
o Modification of service models with M2M automation to include RFID
o ICD & CPT coding
• Clinical skills:
o Donor evaluation
o Pulsatile perfusion
o Surgical first assist
o Organ Logistics
Work H istory:
A llo-Advantage, L LC
• 09/2011 to present President/CEO
The University of Texas Health Science Center at San Antonio:
• 04/1992 -09/2011
o 12/2005 – 09/2011 Promoted to Associate Faculty (Director of Allograft Resources)
o 10/1997 – 12/2005 Promoted to Organ Transplant Coordinator
06/2000 – 12-2004 Lead Organ Transplant Coordinator for Christus Health San Antonio
(Concurrent)
o 04/1994 – 10/1997 Promoted to Full-t ime position as a Procurement Technician I I I
o 03/1993 – 04/1994 Contract Organ Procurement Technician (Concurrent with Tissue)
o 03/1992 – 11/1995 Contract Tissue Bank Specialist UTHSCSA
Education:
• Honors MBA Strategic Leadership and Entrepreneurship (Magna Cum Laude)
• Honors BSBA (Summa Cum Laude)
• Undergraduate studies in chemistry, biology, and physics
References:
John Kupferschmid MD.
P rogram director for the Congenital Heart Surgery program at Pediatric Specialists of Texas.
4410 Medical Dr Ste 540
San Antonio, TX 78229
B. Alexander Aussie
Service Line Administrator, Organ Transplantation and VADs at U.C. San Diego Health System
619-***-**** (work)
Michael Bauer, MD
President/CEO MJB and Associates
200 S. Wilcox Street #443
Castle Rock, Colorado 80104
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