Customer Service High School

Mario Rivera Jr.

**** ******** **. • San Antonio, TX • 210-***-****

E-mail: ************@*****.***

OBJECTIVE

To obtain a challenging position within an established company that will best utilize the skills and experience I have

acquired, while in turn providing the opportunity for professional growth and stability.

EDUCATION

High School Diploma John Jay High School Brooklyn, NY

WORK EXPERIENCE

11/2012 - Present N.E.I.S.D San Antonio, TX

Field Groundskeeper

Supervise and provide lead direction to a light crew that participates in the maintenance of the turf and all skinned areas

such as runways, pitcher's mound, home plate area, base paths and running tracks, to conform to the standards necessary

for baseball activities. Direct in the maintenance of the grandstand and adjacent parking areas and facilities at the

N.E.I.S.D Sports Field. Grade and prepare base paths, applies top dressing, lays sod and seeds athletic infield and

outfields. Perform watering, cultivating, aerating, pruning and planting a variety of turf, trees and shrubs. Operate

equipment such as power mowers, power edgers, sod cutters, aerator, turf sweeper, backpack blower, rollers, spray rigs,

skip loaders, loam screeners, trucks, equipment and tools.

11/2012 - Present Maldonado Landscaping San Antonio, TX

Landscape Foreman

Oversee landscaping projects, as well as routine maintenance jobs. Manage the creation of landscape features, such as

flowerbeds, or supervise the installation of water features, such as ornamental ponds, waterfalls and fountains.

Supervise a crew that performs weekly lawn maintenance on many clients in the Bexar County and surrounding areas.

Work alongside of landscaping crew to ensure all clients under contract lawn care is performed in a timely and

efficient manner. Make recommendations to clients on necessary lawn care and offer additional services to increase

sales.

05/2010 – 11/2012 Self-Employed San Antonio, TX

Home Repair/Landscaping

Operated small home repair and landscaping business to fulfill small client base needs. Repaired garage doors,

openers, roofs, chimney and exterior walls. Light sheet rock repair, painting, mudding and floor repair, removal and

installation. Performed small non-permit needed electrical and plumbing repairs. Maintained various lawn care job

duties for residential clients on an as needed basis.

08/1999 - 03/2010 Wachovia Bank Carlstant, NJ

Processing Clerk

Opened, sorted, batched and scanned incoming documents and correspondence. Operated various models of scanning,

imaging and letter opening equipment. Conducted research on various computer systems for requested documents and

fulfilled request accordingly. Key information into various databases from image or paper copy as required. Meet strict

production output and quality standards as established by the department. Performed minor equipment maintenance

and adjustments. Prepared production and quality control documentation as required. Interact with other operators,

technicians and supervisory staff to maintain an effective work environment.

06/1990 – 03/1997 Chase Manhattan Bank Brooklyn, NY

Senior Proof Clerk/Messenger

Accurately reconciled large volume of checks being delivered to New York Federal Reserve Bank. Maintained and

performed daily reporting for check processing center. Investigated any discrepancies and reported to upper

management in a timely manner. Worked with various department managers often as a liaison on new projects. Worked

a strong lead person for running strict delivery routes to many financial institutions. Adhered to all safety and security

procedures put in place so clients confidential and financial information was not compromised.

SKILLS

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Microsoft Office/ Internet Multi-Tasking

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Customer Service/ Fluent in Spanish Lotus and Unisys Sorters

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Documentation/Reporting Pitney Bowes/Sorting

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10-Key/ 50 WPM Postal Scale

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