Customer Service High School

Bekim Burimi 347-***-****

**** *** *** #** - ********, NY 11209 *********@*****.***

PROFESSIONAL OBJECTIVE

Looking for an entry level position as a computer technician in a developing organization where I get

to utilize my in-depth knowledge of computers as well as enhance my career growth while at the same

time benefiting the company.

TECHNICAL QUALIFICATIONS

• Certification: Studying for CompTIA A+/Network+ Certification.

• Operating Systems: Windows 9x/NT/2000/2003Server/XP Pro/Vista/7, Linux, Unix Shell Scripting

• Software: MS Office ( Word, Excel, Outlook, Power Point ) Active Directory, Symantec Ghost

• Additional: Basic JAVA/C++ Programming knowledge, Securing network infrastructure

STRENGTHS

• Consistently recognized for technical troubleshooting skills

• Demonstrated experience of troubleshooting hardware and software problems

• Good understanding of setting up computer equipment and operating systems

• Proficient in reading, understanding and applying techniques from manuals

RELEVANT SKILLS

• Strong computer analytic skills

• Responsible, reliable and organized

• Extremely proficient in Windows networks and server environments

• Good communication and excellent customer service skills

• Detail oriented with ability to multi-task

• LAN/WAN/VPN implementation, troubleshooting and maintenance

• Utilization, Installation, Configuration of Windows operating systems

• Identify, configure, and install computer systems and peripherals

• Find, isolate, and troubleshoot computer related problems

• Ability to recommend upgrade based on user/customer/client needs

EDUCATION

• ASA College of technology - Computer networking and security 2006-2007

High School Equivalent Diploma 2003

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