Administrative Assistant Human Resource

Laura Reiss, MBA

Wentzville, Missouri ( E-Mail: acbbwb@r.postjobfree.com

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SUMMARY

. Strong business acumen and analytical approach to collaborate in a team

environment

. Consultation of employment management with Human Resource and Payroll

professionals

. Proper management of confidential information through multiple

communication channels

. Consistent achievement of tight deadlines goals while maintaining

quality work and following procedures

. Organized leader with interpersonal skills to fulfill state agency and

internal needs

. Knowledge of software programs including, but not limited to Microsoft

Office Word, Excel, Outlook, PowerPoint, SharePoint and Sequel Database

. Creation and implementation of new procedures that increase

productivity and reduce processing time

. Self-starter, Limited Supervision Needed

KEY COMPETANCIES GAINED THROUGH EXPERIENCE AND EDUCATION

. Human Resource Practices . Project Management

. Process Improvement . Instructional Design &

Application

EDUCATION

Masters Degree, Business Administration (MBA), Lindenwood University, St.

Charles, MO

Bachelors Degree, Education (Mathematics), Lindenwood University, St.

Charles, MO

PROFESSIONAL EXPERIENCE

Data Analyst

IPC-EVERGREEN RX, O'Fallon, MO

July 2013 to Present

. Clinical and financial drug claim auditing of Medicare and Commercial

Health Plans

. PBM Invoice verification and Rebate reconciliation

. Plan design analysis for possible drug substitutions or co-pay

changes

. Ad Hoc data analysis and customized report creation

. RFP project management to assist client with PBM contract selection

. CMS Auditing and reporting compliance

Tax Consultant - Unemployment Insurance (ADP Unemployment Group)

EQUIFAX WORKFORCE SOLUTIONS, St. Louis, MO

June 2008 to July 2013

. Client consultation of unemployment tax, payroll tax, employment law

and general state operations to ensure account compliance

. Analysis of client tax rate assignments, protest of incorrect rate

assignments including follow-up with state agencies until a revision

or resolution is achieved

. Completion of contracted savings analysis (i.e. Voluntary

Contributions, Joint Accounts, Account Balance Write-Offs, Rate

Projections) with subsequent client consultation and state agency

follow-up

. Identification and analysis of sales leads for compliance paperwork,

account closure or registration, wagebase startovers and voluntary tax

savings options

. Maintenance of tax account information on database including research

and updating of account numbers, Federal ID numbers and company

. Generation of Annual Reports by working with Client Relationship

Managers, client contacts and four different databases of information

Administrative Assistant - Unemployment Claims (Adecco)

EQUIFAX WORKFORCE SOLUTIONS, St. Louis, MO

March 2007 to June 2008

. Retrieval of confidential employee information to complete state

requested information

. Provide accurate employee separation information to claims

representatives for a timely response to the state agency

. Client consultation for hearings, providing coaching and projected

expectations

. Data entry and spreadsheet maintenance for a large temporary staffing

firm

CIVIC ACTIVITIES

Election Judge and DRE Technician, St. Charles County Election Authority,

Missouri, since 2004

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