Customer Service Accounting
Resume:
AANAL PATEL MATTHEWS, NC *****
Email: *******@*****.*** Phone: 704-***-****
OBJECTIVE: Seeking professional position as an entry level in Accounting or Finance.
EDUCATION: - B. S. in Accounting May 2013
University of North Carolina, Charlotte, NC
Major – Accounting
- B.S.B.A in Finance May 2013
University of North Carolina, Charlotte, NC
Major – Finance with Finance and Accounting concentration
RELETED COURSE WORK:
• Accounting major
Financial Accounting I and II - Intro to Auditing - Income Tax - Business
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Communication - Managerial Cost - Business Policy - Marketing Concept -
Accounting Information System
• Finance major
Financial Management - Financial Theory and Practice - Investment - Managerial
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Economics
EXPERIANCE:
Operation Processor II (Commercial Appraisal) July 2013 - Present
Wells Fargo
Responsibility:
Responsible for research, compile, analyze and report various operational data from
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multiple sources, including unit production, productivity and/or quality statistics
Place, monitor and follow up on appraisal orders
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Assist with ongoing production and workflow improvement efforts; manage small
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projects and/or small segments of larger projects
Develop and implement policies, procedures and training material to assure compliance
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with government regulations to maximize efficiency and customer service
Performs a variety of operational tasks for a moderately complex process or function
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Takes accountability for entire process from receipt of work/item to resolution and
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closure
Perform tasks of coordination of information among various operational areas and
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customers
communicate with Appraisers via phone & via internal systems
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Event Specialist August 2011 – December 2011
Cross Mark – The Way to Market
Responsibility:
Intercepts consumers and sells products in a professional manner.
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Has desire and ability to proactively intercept, engage, interact, and sell product to the
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consumer in a positive manner.
Builds and maintains report with store personnel to effectively meet company and client
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objectives.
Complete expense reports as per Company Policy.
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Prepares and submits all on-line requirements on the same day as Event execution.
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Crew Member October 2009 – July 2011
Dunkin Donuts and Baskin Robins
Responsibility:
Maintained high standards of customer service during high-volume, fast-paced
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operations.
Assisted management with inventory control and stock ordering.
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Handled currency and credit transactions quickly and accurately.
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Resolved complaints promptly and professionally.
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Took initiative to find extra tasks when scheduled duties were completed.
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SUMMARY OF SKILLS:
Well equipped with finance knowledge and accounting rules and principles followed.
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Established skill in customer service and relationship building.
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Strong quantitative, analytical and problem solving skills
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Excellent written and oral communication skills.
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Ability to multi-task, prioritize and work independently.
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Accuracy and Attention to details.
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Organization and prioritization skills.
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COMPUTER SKILLS:
CMS system, Microsoft Word, Excel, PowerPoint, Access, Internet and E-mail
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applications.
REFERENCE: Available on request.
Contact this candidate