Customer Service High School
Resume:
Cliffside Park NJ *****
**************@*****.***
ANAMARIJA SANGO
OBJECTIVE To obtain a position as an interpreter.
PROFESSIO Transports juvenile residents to various locations outside the institution
NAL using van/car to assist them in obtaining needed treatment, attend
ACHIEVEME court, and so forth. Supervises and participates in various programs
NTS and activities with juvenile residents to stimulate interest in and
cooperation with various social/educational programs. Provides advice
to individual juvenile residents on personal problems they encounter
while in the institution such as peer pressure, adapting to the
surroundings, and so forth by presenting a positive role model and
using common sense to relieve tension and prevent additional
problems. Keeps track of periodic head counts, and records schedules,
activities, incidents, and so forth in a log book to be aware at all times
of the whereabouts of juvenile residents. Uses appropriate techniques
to calm disruptive juvenile residents in a potentially dangerous situation
and may physically restrain them to prevent them from endangering
their health/safety or others. Observes unusual physical
appearance/behavior of juvenile residents to uncover violations of
institutional rules and protects the health, security, safety and welfare of
juvenile residents.
SKILLS Ability to handle multiple conflicting priorities
simultaneously. Excellent communication and
organizational skills. Ability to work independently as well
as being a good team player. Ability to interact with the
customers Excellent problem solving and decision making
skills Technical knowledge of the field Elaborative
approach Multitasking skills Ability to manage stress and
work under pressure Strong verbal communication skills
Ability to convince the customers Possess in-detail
knowledge of the subject so as to help the customers
solve their queries Ability to deliver relevant and true
information.
WORK CUSTOMER SERVICE ASSOCIATE, RITE AID, CLIFFSIDE PARK NJ
01-01-1998-06-01-1998
HISTORY CUSTOMER SERVICE ASSOCIATE, K-MART NORTH BERGEN NJ
01-01-2001-05-01-2001
JUVENILE DETENTION OFFICER, HUDSON COUNTY, SECAUCUS,
NJ
11-07-2007-11-18-2013
EDUCATION HIGH SCHOOL DIPLOMA, CLIFFSIDE PARK, NJ 2001
General Studies
60 COLLEGE CREDITS, BERGEN COMMUNITY COLLEGE,
PARAMUS NJ 2004
Criminal Justice studies
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