Customer Service Manager

Michelle Wefel

**** *********** **., **********, ** 55362 Cell: 612-***-**** Email: ****.******@*****.***

OBJECTIVE: To obtain an entry-level position with the opportunity to contribute to the company and to earn advancement through job performance. While being in a role that is challenging and will help others.

EXPERIENCE:

07/13 - current Pizza Hut Maple Grove, MN Delivery Driver

Provide excellent customer service, while taking orders from/of customers

Assemble customer orders with accuracy

Ensure timely delivery of customer orders

11/11 - 01/12 Verizon Wireless Minnetonka, MN Greeter

Provide a warm welcome to guests and customers upon entry

Greet guests and customers upon entry and provide assistance in proper direction through the store

Direct guests and customers to the proper assistant to help with their needs

10/10 - 01/11 Macy's Minnetonka, MN Overnight Support Team Member

Rearranged department store after normal business hours

Sized and categorized clothing

Made store be aesthetically appealing to customers

05/02 - 01/10 McDonald's Wayzata, MN Certified Swing Manager

Ensuring customer satisfaction

Properly handling and preparing food

Training employees Maintaining accurate deposits

10/04 - 01/05 The Buckle Minnetonka, MN Sales Associate

Welcome and invite customers into the store

Aid customers in selection of clothing and accessories

Provide fashion knowledge of the items in the store

Processed payments made by cash, check and debit/credit cards

02/03 - 06/03 T.R.I. Mound, MN Outbound Caller

Warmly greet prospective customers through cold calling

Discussed a variety of insurance policies with prospective customers

Transferred insurance leads to agents

STRENGTHS: Communication - Communicates well when speaking and writing. Can communicate well with different personality types, ages, and levels in the business world. Organizational Skills - Uses time and resources effectively and efficiently. Computer Literate - Excellent keyboarding skills (64 WPM), experienced in Microsoft Word. Other - Willing to learn, open to all suggestions and new ideas.

Contact this candidate