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Customer Service Technician

Location:
Baltimore, MD
Posted:
November 28, 2013

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Resume:

SIONA L. BUIE

**** *****,***** **. *********, MD 21213 443-***-**** acbbd5@r.postjobfree.com

OJECTIVE

To obtain a position that will allow me to utilize my skills and training to leverage my abilities to help the company grow.

EDUCATION

March 2001 – December 2010

Pharmacy Technician Certificate Program TESST College Baltimore, MD

President’s List Award

Pharmacy Technician Externship

November 2010 – December 2010

Pharmacy Technician Walgreens Pharmacy Baltimore, MD

Retrieved prescription orders

Counted, poured, measured and weighed tablets and medications

Selected the proper prescription container

Created prescription labels

After the prescription was, priced and filed it for review by the pharmacist

EMPLOYMENT HISTORY

January 2009 – Present LMW Services Baltimore, MD

Assistant Leasing Consultant

Open and close office and attend to resident issues and complaints.

Explain apartment application process, policies, and screenings involving apartment rentals.

Complete lease form and collect rental deposits.

Responsible for proper maintenance of all resident and property files including data entry.

Handle eviction notices and court showings for neglect of rent payment.

January 2005 – March 2008 Jackson Hewitt Tax Service Baltimore, MD

Receptionist

Answered multiple phones line, handled customer complaints, and maintained office flow.

Prepared customer to meet with tax preparer by initiating entry paperwork.

Filed customer information once taxes complete.

Remained familiar with company products and services.

June 2007 – July 2008 Aramark Baltimore, MD

Barista Lead/Customer Service Representative

Managed 10 employees over different areas throughout the store, and managed break schedules.

Accountable for register drawer balance and credit card receipts.

Unpackaged new merchandise from truck deliveries and restocked shelves throughout the store.

Prepared store in evening by cleaning different areas for open and close of business.

Maintained clean and customer friendly environment by assisting with questions and item location.

January 2007 – March 2007 Bon Secours Hospital Baltimore, MD

Volunteer Receptionist

Entered data in database as customers arrived for appointments.

Issued visitor passes and walked patients up to their doctors.

December 2004 – March 2006 Future Care Nursing Home Baltimore, MD

Dietary Aide

Checked out customers at cash register once order was complete.

Prepared and served resident food trays in rooms and dining areas.

Restocked kitchen freezer and supplies.

Cleaned resident cafeteria trays and dining facilities.

References Available Upon Request



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