Jakena Renee Bittle
Matthews, North Carolina 28105
704-***-****,**********@*****.***
Professional Profile:
Retail and Customer Service Professional with 4 years’ experience in retail, upselling,
register operator, unload and reload debit cards.
• Dependable professional excels in fast paced
environment
• Initiative and reactiveness
• Proficient in connexus software
• Microsoft Office and PowerPoint Presentation
• Strong organizational skills
• Enjoy working with the public in a team environment
• Ability to self manage and self motivated
Work History:
Wal Mart Supercenter
Certified Pharmacy Technician April 2013 current
Assist the Pharmacist, provide assistance on sales floor
Follow HIPPA rules and regulations,file and organize prescription hard copies
Fill and label prescription bottles fast and efficient, answer busy phone line
Input prescriptions, label and return out of date medication, transfer medication
Provide excellent customer service by providing consultation, identify medical
insurance and prescriptions
Wal Mart Supercenter
Otc Sales Associate Feburary 2011 April 2013
Provide customer service by operating register
Provide assistance on sales floor, notify patients of partial refill prescriptions
Identify each medication the patient is actively taking
Solve each customer complaint and concerns they may have
Keep pharmacy well organize and clean throughout the entire day
Ross Store
Stockroom Associate March 2010 April 2011
Tag and sensor security pins on apparel
Unload truck and sort items in appropriate area
Attend team meetings to meet monthly shrinkage
Operate register to serve customers
Provide assistance in the fitting room
Educational Background:
Garinger High School Diploma June 2006
Winston Salem State University May 2008
Awards and Volunteer Service
• Spirit Corps Award positive attitude
• Tutor and mentor elementary students in literacy Aug 2008 to June 2009