Project Manager Customer Service

David Ham

***** ****** *** **, ********, WA *****

253-***-**** • **********@*****.***

Strengths • Self starter with managerial, analytical, leadership, and communication skills

• Strong liberal arts and business education with project management, data entry, marketing,

human resource, accounting, finance experience.

• Strong work ethic

• Strong desire to learn and improve

Education: Knox College 2 East South Street Galesburg, IL 61401

Bachelor of Arts in Economics, Spring 2013

Major: Economics

Minor: Business & Management

Emphasis: Business

Cumulative GPA: 2.97 Major GPA: 2.98 Minor GPA: 3.14

ACM Entrepreneurship Fall 2012

Work Experience

Industrial Council of Nearwest Chicago – Chicago, IL (2012)

Title: Intern

Duties: Research, Data management, Cold Calling, Event Coordinator, Front Desk, Client

Relation, Project Manager, Human Resource

Quality Inn and Suites – Seattle, Washington (2012)

Title: Intern

Duties: Front desk, accounting, management, project leader

Created a more efficient method of collecting data for relatively new shuttle service project

in collaboration with department head managers.

Feather River Door Puyallup, Washington (2011)

Title: Intern

Duties: Accounting Receivable. Data entry, document preparation, and filing.

Other Tasks: Audit of product orders and Customer service training

Trinity Glass International Puyallup, Washington (2010)

Title: Factory Worker

Duties: Prep work, creation, and quality checks on the multitude of variety of doors.

*Notice, Feather River Door is part of Trinity Glass International as the corporation is made up of multiple

companies; Feather River Door handles management and design of the door production aspect.

Coursework

Education project completed are Marketing, Managerial Finance, Managerial Accounting,

Human Resource, and Business and Society

College Honors

Men Tennis Team Captain 2011 13

Midwest Conference Performer of the Week - Tennis

Prairie Fire Performer of the Week Top performer for Athletic

References Available upon request

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