Project Manager Management

D avid S hatzkes

**** **** **** ******

Brooklyn, NY 11234

*************@*****.***

718-***-**** (H)

917-***-**** (C)

PROFESSIONAL SU M MARY

• A senior level IT professional with extensive experience in Project/ Program Management, solving

business problems, and increasing effectiveness through intelligent application of Information

Technology.

• An effective senior manager with strong leadership and team building skills with experienced at

completing projects under extreme t ime frames.

• A strong sense of design and creative solution-oriented thinking, with excellent communications

and organizational skills. Time management skills including the ability to set priorities, and

t he determination to seek results.

• Core competencies include: Management/Leadership; Project Management; Business Development;

I nfrastructure Design & Implementation; Strategic Planning; Budgeting and Cost Control;

Policy and Procedure Development; Performance Management; Trainer/Mentor; & Negotiations

and Vendor Management.

PROFESSIONAL EXPER I E NCE

JP M Chase

Senior Technical Project Manager June 2013 –

P resent

• Led the technical aspects of a specific release through the full software delivery lifecycle within a

complex, multi-year program.

• Led cross project boundaries, and was responsible for both deliverables and projects.

• Tracked and articulated issues / r isks / action i tems; worked with responsible owners to address

t he i tems on a t imely basis; updated the appropriate audiences as needed.

• Led, t racked and monitored environment setup and issues/risks, Established relationships with

technical teams in other LOBs to clearly identify and manage interdependencies.

• Developed strong working relationships with business partners to deliver the holistic solution.

• M anaged scope throughout the project duration. Maintained accurate program estimates,

t imelines, work plans, and status reports.

• Resolved conflicts by demonstrating leadership and appropriate decision-making. Identified

resource needs and negotiated with LOB leadership to secure necessary resources.

• In terfaced with senior technology and business managers across the firm regarding project status

and resolution of issues requiring escalation

4 D Security Solutions I nc. Jan 2009 –

A pril 2013

Senior Project Manager

• Supported the technical and programmatic presentation of 4D’s security products throughout the

US, Europe and the M iddle East to support new business development opportunities for

a irports, critical assets, and critical support fusion centers.

• Program planning through design, integration, test, and customer acceptance.

• Supported the Program planning of 4D’s f lagship situational awareness platform program thru

design and deployment at numerous locations around the world. The purpose of this single

Command and Control interface is to allow for security personnel an integrated solution to

enable a single operator to monitor int rusions and provide threat assessments.

• Resource loading based upon Work Breakdown Structure for the generation of a project schedule

supported in MS Project. Overall contractual requirements and compliance including scoping,

t racking and implementation of change orders.

• Forecasting programming operating costs (labor and material), t racking program expenses to

budget goals and overall cash f low models.

• Facilitation of programmatic matters including planning, design, status and test.

• Primary role as the customer interface in areas of strategic planning and facilitating customer

i nformation including executive status.

C&L Group LLC/ Di rectlink Technology M arch

2006 – Dec 2008

Senior Project Manager/ Vice President of Delivery

• Managed, implemented and delivered projects to clients, for example: Directlink Technology.

• Responsible for establishing the company’s technical vision in the areas of collocation and data

center services, VoIP hosting, network topology for hosted application outsourcing customers at

t he Directlink facility.

• Played an integral role in the company’s strategic technology direction, development, and growth.

• Led the execution of the company’s technology strategy for platforms, partnerships, and external

relationships.

• Built and managed a top-f l ight technology team and oversaw research and development, as well as

p roject management.

• Provided visible leadership for the company within the technology community.

• Maintained the company’s competitive market share for collocation, VoIP and data center services

t hrough research and conference participation.

• Provided Successful Infrastructure Management and Services

o Responsible for overseeing, coordinating the support and delivery of highly available IT

i nfrastructure services; IT infrastructure services include WAN, LAN, VoIP, Data Center

Operations, Help Desk, Desktop Support, and Server Administration.

o Responsible for managing IT application support and outsourced IT vendor relationships.

o Engage with business leadership for IT services needs and IT Enterprise Application

Services and PMO leadership for new project support.

o Manage budget and staff which includes IT operations, hardware, software, and network

(data and voice) management and application support engineering services.

o Work directly with business unit and corporate leadership to understand strategic and

t actical goals and t ranslate into effective IT support and infrastructure services and

capabilities.

o Coordinate service needs, implementations and costs for planned changes and projects.

o Continuously manage and update IT infrastructure to match current business

requirements.

o Ensure highest 24 hour/7day a week IT critical system availability.

o Develop, enforce and oversee production change methodology.

o In collaboration with purchasing and legal, negotiate vendor contracts for purchase of IT

software, hardware, communications and other IT services.

o Develop and maintain IT capital requirements and outlook plans.

o Oversee multiple levels of action plans from individual client IT help desk issues to major

corporate wide implementations and changes.

o Responsible for on-t ime and on-budget delivery of these services.

o Work with the CEO to develop and implement cost saving shared services relating to

i nfrastructure and development services.

Major Insurance Company

• Implemented a storage and server chargeback methodology which included

E MC’s DMX-3000, DMX4, CDL700, Adic-1200, and CX-700 hardware.

• Installed physical and vir tual Window Servers, UN IX Servers, & L inux

Servers.

Brooklyn Borough President

• Designed Fiber Backbone Network & Cabling Plan.

• M igrated Token Ring Network to Ethernet Network.

• Implemented CISCO switches to support new network.

• M igrated all application servers and print servers to new infrastructure.

Managed the planning, design, implementation and support of local and wide area

network architecture which included:

• Remedy and NETCOOL Enterprise installation for the City of New York.

• Collocation services including hosting, network architecture design including

i nternet services, call center support, back-up & recovery and redundant

paths.

• Data center hosting services supported by 50,000 square feet of level 3 data

center space.

• Network services including architecture design, software & hardware

acquisition, deployment and monitoring.

• VoIP services hosting, including architecture design, software & hardware

acquisition, deployment and monitoring.

Computer Horizons Corporations Feb 1994 –

March 2006

Senior Project Manager/ Vice President of Government Delivery

• Managed the design, implementation and support of local and wide area networks.

• Managed over 100 professionals in project development and local and wide network architecture for

various agencies.

• Managed and established: data centers, helpdesk units and client/server application development

g roups.

• Project Manager to disengage Giuliani Partners L LC and Giuliani Capital Advisors L LC both

entities from the Ernst and Young Network.

o Designed the converged IP WAN using Border Gateway Protocol, support for Cisco IP

telephony services, security infrastructure including Secure Vendor Gateways (SVG) for

access to data being hosted at outside ASPs.

o SVGs consisted of routers, firewalls, VPN concentrators and int rusion detection devices.

o VPN was also configured for inbound remote access utilizing MS certificate-based user

authentication as well as RSA Secure ID.

o Design included enterprise-wide int rusion detection infrastructure intended to monitor all

t raffic in the GP/GCA enterprise network performed via an outsourced vendor.

o Active directory design included two co-located data-centers, clustered MS Exchange

Servers, clustered file servers, clustered SQL servers, distributed file services and volume

shadow services.

• Project Manager of installation of Oracle Financials. Hi red the staff and managed the staff.

o Heat/ Frontrange implemented as a service desk platform.

• Project Manager for implementing state of the art network for the 2004 Republican National

Convention in New York City which included the following:

o Multiple Physical Locations connected via Fiber Backbone.

o IP Telephony/Wireless IP Telephony, Security Prevention and Detection, Redundant

I nternet Access, Wireless LAN.

• Project Manager for implementing World Trade Center Command Center (Pier 92), Family

Assistance Center (Pier 94) and Flight 587 Family Assistance Center.

• Project Manager for implementing Local and Wide area network for the Department of

T ransportation, which consisted of:

o Managed $15 million budget.

o Supported 2500 users and 4000 nodes.

o Developed IT vision and leading strategic technology direction.

o Managed the design and implementation of an enterprise network consisting of a 70 site

WAN.

o Upgraded network infrastructure consisting of multiple legacy technologies.

o Designed and implemented a hot site as part of the Dept. of Transportation’s disaster

recovery and business continuity plan, which included implementing EMC Clarion 700X

SAN for shared storage.

o Implemented a Disaster Recovery/Business Continuity site using EMC M i r rorview,

Replistor, and Fullstart for SAN-based asynchronous replication, with Host-based

asynchronous replication and clustering respectively.

• Project Manager for implementing local and wide area network for the New York City Fire

Department:

o Managed $12 million budget, and supported 1000 users.

• Project Manager for implementing local and wide area network for The Office of Emergency

M anagement (7 World Trade Center), supporting mission critical city support applications.

• Project Manager for implementing local and wide area network for the Office of the Mayor for the

C ity of New York

o Managed $7 million budget, supported 900 users.

• Project Manager for implementing FDDI local and wide area network for Department of Citywide

A dministrative Services (DCAS), which consisted of:

o Managed $10M budget.

o Supported 2000 users.

o I mplemented a FDDI Enterprise Backbone Network for 1200 users.

o Implemented Farm of Novell file servers, Cabletron Hubs and Cisco Routers.

Citibank J an 1993- Jan 1994

I nf rastructure Project Manager

• Designed and constructed a new backbone network, which consisted of CISCO routers and

Cabletron hubs.

M e r r ill Lynch 1985 – 1993

Network Project Manager/ Vice President of Network Services

• VP of the Dist ributed Network Management team for the entire wide area network.

T EC H N ICAL SK I L LS

Hardware: C isco Routers, Cisco Catalyst Switches, Cabletron SmartSwitch Switches,

SmartSwitch Routers, Bay Networks, Wellfleet, Synoptics, EMC,

I BM/Series1, Tandem, Stratus, IBM 3705/3725, IBM 4341, IBM 370,

I DNX System 5000, Compaq, IBM, HP Laser P rinters/Plotters,

E MC SAN Technology, and ADIC Tape Backup.

Operating Systems: W indows 3.x/95/98/NT/XP/2000/2003, Novell 4.0, UN IX, NETVIEW, OS/2, and

M S SQL.

Networking: L AN, WAN, TCP/IP, IPX/SPX, SNMP, SNA, DLSW, Netview for MVS, VoIP,

VPN, and B lackberry Server.

Security: PIX Firewall, NAI Gauntlet Firewall, and Cisco Int rusion Detection Sensors.

A pplications: M S Office, Exchange, Outlook, Outlook Express, MS Project, SQL, I IS, ISA

Servers, Oracle F inancials, Ciscoworks, Remote Desktop, Dameware,

Sniffer Pro, Terminal Server, Cisco I OS, Cisco Access Control Server,

and Cisco.

Protocols: I PX, SNA, X.25, SDLC, BISYNC, ASYNC, NCP, VTAM, and MPLS.

Network Mgmt Software: H P OPENVIEW, SPECTRUM, NETVIEW/6000, SUNNET MANAGER,

SNMP, TCP/IP, I PX, BANYAN VINES, SNA, IBM LAN

M ANAGER, TOKEN RING, NETWORK GENERAL

D ISTRIBUTED SNIFFER, HP LANALYZER, NOVELL ANALYZER,

COMPULERT, VOTEK, WINDOWS NT, NETCOOL, and Remedy.

E D UCAT ION & ADD I T I ONAL TRA I N I NG

Internal Auditor ISO 9001:2008

SCAMPI Ver. 1.2 CMM I Level 3 Auditor

Manpower, Computer Science Certificate

Brooklyn College, Bachelor of Ar ts: Political Science

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