Customer Service Project Manager

Charlyn Paige, MCPM

NSB Financial Project Coordinator

************@*****.***

Summary

I have a love for learning,attention to detail,possess dynamic analytical and time management skills, have

previously worked to improve processes,have over 15 years of customer service and communication skills,

adaptive to changes and will work to exceed the companies expectations

Experience

Project Coordinator at DYNIS

August 2012 - June 2013 (11 months)

Oversees administrative task related to assigned customer projects. Accurately enter/revise requested

drivers,check requests, purchase orders,work authorizations and related documents in Norad for vendor

approval. Track submissions, report issues and conflicts to both internal/ external Project

Managers.Accomplish status reports in appropriate time,identity project risks' and execute resolution.Ensure

all projects are accomplished with the highest degree of quality,update job tracking systems according to

standard operating procedures. Initiates,gathers info and submits request to Project Manager for changes to

customer job orders.Request/track surety bonds for Zoning/Permits.

Courses

Independent Coursework

Project Management Prep Course

Skills & Expertise

Microsoft Office

Customer Service

Microsoft Excel

Team Leadership

Microsoft Word

Negotiation

Project Coordination

Telecommunications

Project Planning

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Education

J.S. Reynolds

Health Records Coding Technician C, 2013 - 2014

Penn Foster

Travel and Tourism Specialist, 2013 - 2014

J Sargeant Reynolds Community College

Social Sciences AS, 2010 - 2014

Community College Workforce Alliance

Project Management Prep Course, 2013

University of Notre Dame - Mendoza College of Business

Negotiation Executive Certificate

University of Notre Dame - Mendoza College of Business

Leadership and Management Executive Certificate

Villanova University

Lean Six Sigma Certificate

Villanova University, Tampa,FL

Project Management Master Cert

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Charlyn Paige, MCPM

NSB Financial Project Coordinator

************@*****.***

Contact Charlyn on LinkedIn

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Contact this candidate