Customer Service Representative

Jennifer Campbell

*** ****** ******, ********** ** 17325 - 717-***-**** – ********************@*****.***

Objective

To have a fulfilling career in Social Work helping others in need.

Education

Shippensburg University Shippensburg, PA Aug 2011-Dec 2013

Bachelor of Social Work December 2013

Harrisburg Area Community College Gettysburg, PA Aug 2008-May 2011

Associates Degree May 2011

Military/Volunteer Experience

2004-Present

Family Readiness Group volunteer since 2004, officer almost as long. Member of the Treasury

Committee then Head of Treasury for HHB 1-126th FA in Kenosha, Wisconsin. Also volunteered

with Delta Company FRG during deployment and took over as Secretary while maintaining

Head of Treasury role. Moved to Pennsylvania in July 2007 just before reformation of Alpha

Battery 1-108th FA FRG and became Co-Chairperson and have been ever since.

Experience

Army Community Services Carlisle Barracks, PA Aug 2013-Dec 2013

Intern

Assisted in the Exceptional Family Member Program by contacting EFMP families to see if they

needed services. Assisted in guiding the families through the enrollment process and learned

how to advocate for services for them and attended SNAP (Special Needs Accommodation

Program) meetings for EFMP children attending the post childcare center. Assisted in the Family

Advocacy Program by taking part in the Domestic Violence Awareness month campaign and

learned how to conduct interviews and create safety plans for domestic violence victims.

Attended trainings for sexual assault taught by Russell Strand, SHARP (Sexual

Assault/Harassment Response Prevention), domestic violence lethality assessment, suicide

prevention and child abuse awareness, identification and reporting. Attended meetings on sexual

assault and domestic violence. Worked 20-30 hours a week.

Jennifer Campbell

127 Buford Avenue, Gettysburg PA 17325 - 717-***-**** – ********************@*****.***

Gettysburg Hospital Gettysburg, PA Sept 2010-Dec 2010

Intern

Assisted Financial Customer Service Representative in gathering information for Medical

Assistance applications. Organized client files to ensure confidentiality and easy future

accessibility. Assisted with the annual United Way Campaign Drive. Worked 15 to 25 hours a

week.

Certifications

Domestic Violence Lethality Assessment

Child Abuse Awareness, Identification and Reporting

Sexual Assault

SHARP (Sexual Harassment/Assault Response Prevention)

Suicide Prevention

Honors & Awards

2013 Exceptional Volunteer Award-awarded for eight years of volunteer work with the Family

Readiness Group

The Artillery Order of Molly Pitcher-awarded for seven years of service to the Family Readiness

Group

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