Project Manager Quality Assurance

Jessica DeLozier

Email: acb9rl@r.postjobfree.com LinkedIn: www.linkedin.com/in/jessicadelozier Phone: 425-***-****

Sr. Technical Program/Project Manager – (IEB) Xbox, PS3, iOS, Amazon, Android, & Steam

Results-driven Technical Program/Project Manager specializing in console, mobile, and PC submission and

compliance. Over 30 accredited titles worldwide, including Duels of the Planeswalkers 2012; rated as one of the

top 100 games of all time in PC Magazine. A solid history of first time submission compliance across all

platforms in multiple countries. An effective communicator with strong technical documentation skills. The

ability to build relationships that increase productivity while continuing to foster trust and loyalty. A self-starter

who works well alone and as part of a team.

Qualifications

Excellent problem solving abilities Strong technical and business management skills

Strong analytical skills Capacity/scalability planning

Hands-on and proactive Technical specifications creation

Resource/capacity planning Strong troubleshooting skills

Vendor/Client relations Testing/verification skills

Strong collaborative skills Outstanding communication skills

Broad knowledge of Agile Tools & Processes Document management

Adept at managing all facets of the project lifecycle Successful in planning and prioritizing projects

Titles and Accomplishments

Magic: the Gathering Duels of the Planeswalkers 2012

• First time pass on each phase of XBLA Compliance process

• First submission approval from SCEA for PS3 Platform Compliance

• Worked closely with SCEE Format QA on-site during the PSN outage to ensure an on-time simultaneous

worldwide release was achieved

• First submission approval from SCEJ for PS3 Platform Compliance

Magic: the Gathering Duels of the Planeswalkers 2012-Expansions 1, 2, & 3

• First submission approval from SCEA for PS3 Platform Compliance

• First submission approval from Microsoft for Xbox Platform Compliance

• First submission approval from SCEE for PS3 Platform Compliance

• First submission approval from SCEJ for PS3 Platform Compliance

Popcornflix: Xbox Live VoD Service

• First submission approval from Microsoft for Xbox Platform Compliance

Various Other Titles Include

• Ryse: Son of Rome – Release XboxOne Title 2013

• Dead Rising 3 – Release XboxOne Title 2013

• Machinima – Xbox Live VoD service

• Duels of the Planeswalkers 2011 (D11) – SCEE for PS3

• Duels of the Planeswalkers 2011 (D11) – Expansions 2 & 3

• Kaijudo: Rise of the DuelMasters (iPhone/iPod only)

• Duels of the Planeswalkers 2013 (D13) – SCEE for PS3 and iPad

• Crackle – Xbox Live VoD service

• Magic the Gathering Tactics (PC only; Licensed to SOE, Sony Online Entertainment)

Work Experience

UX Program/Project Manager – MS Retail Stores & Marketing 10/2013 to 1/2014 (Contract)

MS Retail Digital Technology Grp (under contract through Wimmer Solutions) Redmond, WA

• Manage project schedules through coordination and alignment of cross functional teams

• Create and manage production schedules

• Develop a process that improves workflows through an open line of communication with stakeholders

keeping them up to date on the overall project health

• Engaged client with project buy-off based on technical limitations and project scope

• Define project scope, goals and deliverables that support business goals in collaboration with senior

management and stakeholders

• Develop end to end project plans, BRD, communications, functional and technical documentation

• Balance resources and assess the need for additional staff based on risk analysis and availability of

budget

• Identify and manage project dependencies and critical path

• Roadmap and sprint planning on UX proprietary development tools

• Schedule Internal Reviews, Concept Pitch Meetings, Marketing Reviews and Final Reviews

• Manage the day-to-day content needs of marketing multiple campaigns and project media

Vendor Localization Project Lead – Global Product Engineering/XboxOne 4/2013 - 9/2013 (Contract)

Microsoft Game Labs (under contract through Insight Global) Redmond, WA

• Perform cost tracking vs. overall budget analysis on AAA XboxOne titles like Dead Rising 3

• Coordinate with core development teams to ensure localization’s project schedule aligns with EN release

date

• Develop user stories/test plans to ensure all linguistic and technical certification requirements have been

met in each release market

• Utilize Scrum methodology for bug management

• Provide architectural leadership and direction to solid cross-functional teams across multiple products in

an ambiguous and ever changing environment

• Prioritize risks and trade-offs, develop risk mitigation plan, and ensure strategic execution of goals and

objectives

• Created a process that improves workflows through an open line of communication with stakeholders

keeping them up to date on the overall project health

Sr. Technical Program/ Project Manager – (IEB) Xbox Live 2012/2013 (Contract)

Cypress Consulting (under contract through Talis Consulting Grp) Seattle, WA

• Implement scenario focused/point based processes for the transition of client facing applications from

Waterfall to Agile/Scrum methodology

• Manage resourcing and end to end development for all Xbox applications; including CMS, standard and

custom 1st and 3rd Party advertising, and platform compliance

• Create project timelines and sprint schedules for the Xbox program which includes internal product

framework development and external client application development

• Responsible for resource balancing of Xbox Team including, but not limited to Graphic Designers,

Technical and Content Architects, Developers, QA, external resources, joint development partners, and

partner Ad services such as Freewheel

• Developed and implemented internal submission requirements and processes that conform to Microsoft

release compliance criteria mitigating the risk of failure and re-submission

• Created a structured build process and checklist around internal and external code delivery

• Manage feature implementation, development and maintenance of CypressX framework; an internally

developed VoD delivery system built around the MS Lakeview development framework

Technical Producer/Product Manager – Release Compliance 2009/2012

Hasbro/Wizards of the Coast Renton, WA

• Adhere to an Agile-Scrum development processes, which includes cross-functional team meetings,

weekly bug/defect triage, and increasing stakeholder buy-in/awareness on each project

• Manage production schedules and budgets of over $15m

• Works with internal and external resources to create in-depth web and game design documents and

develop realistic production schedules with detailed milestones

• Direct various cross functional teams, including R&D, Graphic Design, Marketing, Sales, Operations,

Safety and Compliance, Legal, and Game Studios.

• Define, gather and document business, creative and technical requirements, finalize designs, and manage

roadmap to release

• Lead key business relationships with 3rd party developers/publishers, licensees, and vendors across

multiple continents through a multitude of disciplines and organizational hierarchies

• Organize submissions for compliance, certification, and publication with MS, Sony, Apple, Android, and

Amazon

• Primary point of contact for all 3rd party platform submissions including; (Microsoft) XBLA, (Sony)

SCEA, SCEE, SCEJ, Apple, Android, and Amazon

• Identify and prioritize risks and trade-offs, develop mitigation plans, and ensure decisions are made in

strategic execution of goals and objectives

• Responsible for the development and implementation of build and testing procedures with a primary

focus around external vendor and partner hand-offs

• Coordinated localization of products in a variety of foreign languages

• Collaborate with internal and external resources to publish and support branded digital game offerings

• Follow market trends within the Web, Mobile, Console, PC, and online gaming spaces (including

patterns and customer requirements) in the U.S. and other countries and use the knowledge to work on

new and innovative products

Project Manager – iPhone Simulator and Device Application Development 2008/2009

AT&T Bothell, WA

• Used AUP (Agile Unified Process) methodology to complete projects

• Oversee UATs working with stakeholder to ensure product is ready for release

• Track iPhone project progress through Mercury QC reports and create status matrices

• Continuous review of FRS (functional requirements specification) to ensure project standards are being

met for all releases

• Created process to improve workflow and communication

• Provide training on iPhone SDK procedures for simulator and device testing

• Develop MAC testing environments ensuring builds and tools were current and systems uniform

• Perform queries and manipulate data contained in Oracle relational databases

• Manage user profiles, create promo conditions and campaigns using ATG & BCC

• Update and confirm validity of test data using EDIS, AT&T’s proprietary CRS tool, CARE & Telegence

billers, and log files

QA Engineer– Email/Quality Assurance 2008 (Contract)

Classmates Online Renton, WA

• Review specification documentation

• Examine Java, XML, CSS, and HTML code for errors

• Develop test cases/suites

• Perform analysis of coding logic to ensure business requirements are being met

• Work with PL/SQL in Oracle databases

• Manipulated test data using ATG

• Monitor email click-thru logs and run builds that synchronize CVS files with the test environment

EF Approvals Project Manager/ QA Test Lead 2005/2008

Intellitax Software, Inc. Bellevue, WA

Streamlined the transmittal process by creating a tracking program that would avoid multiple submissions and

ensure corrections had been made according to IRS and state compare files

Created and updated training manuals

Developed and implemented new testing procedures for federal and state PATS process

Worked with the IRS EFile division to help create federal PATS tests using IRS criteria for 2007

Provided training for developers and testers

• Performed testing using a C++ and SQL Navigator 4.0

Created test scenarios for Intellitax competitor conversion software, proforma, individual and business federal,

state, and local tax modules

Developed test cases for network based multi-facility client software, “IntelliManager” and “FastFile”

Education

University of Phoenix Online BSIT/SE

Technical Tools & Skills

MS Lakeview Reference App Compliance MS ADK/SDK Compliance

Agile/Scrum Project Mgmt. Methodology GDNP (MS Developer Portal)

Visual Studio iOS SDK/ADK Compliance

PS DevNet TPR Net

Projector Fogbugz

Microsoft Office 2003 - 2013 MS Project 2003 to 2013

JIRA Perforce

Visio SharePoint 2013

LAS Surround SCM

Base Camp SQL

PuTTY @Task

Mantis Informatica

Spira Team Foundation Server

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