Customer Service Sales

Anquan Brown

*** ******** **. *. *** H Montgomery, AL36117 334-***-**** *******@*****.***

Objective

Seeking an entry level position in Industrial Electronics Maintenance, contributing my professional

maintenance skills and industrial experience. The experience that I possess will ensure that I strive towards

serving clients and customers better and achieving job satisfaction. Possess excellent team building skills

Education

COLOMBIA SOUTHERN UNIVERSITY – Orange Beach, AL

Bachelor of Science in Information Technology, present

TRENHOLM STATE TECHNICAL COLLEGE – Montgomery, AL

Associate of Science in Industrial Electronic,2012

Skills Summary

1. Computer Programming 4. Customer Service 7. Front Office Operations

2. Robotics 5. General Office Skills 8. Professional Presentations

3. Troubleshooting 6. Microsoft Office 9. Report Preparation

Employment History

King Cotton Montgomery, AL Sales Assoicates/Warehouse 2008 to present

Highlights:

Responsible for the store performance improvement and engaging in retail inside sales, marketing, and business development by

providing quality customer service.

• Following opening and closing procedures.

• Driving sales to meet or exceed budget.

• Maintaining par stock inventory levels.

• Managing open orders daily to reserve stock.

Managing the movement of damaged, discontinued, obsolete, and slow moving merchandise.

•

Dollar General Montgomery, AL Customer Service Associate 2008 to 2008

Highlights:

Performed duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets.

• Greeted customers, handled returns and refunds, and answered questions about products, services, and merchandise.

Exuded a friendly and positive demeanor at all times.

• Operated cash register and flatbed scanner to itemize and total customer's purchase.

• Followed company work processes to receive, open and unpack cartons and totes

• Stocked merchandise and built merchandise displays.

Sejong Fort Deposit, AL Machine Operator, 2007 to 2008

Highlights:

Operated various production machins and packed products on an assembly line. Performed minor adjustments of

production machines as needed .Troubleshot equipment and processed issues.

• Inspected and produced products at an acceptable quality level.

• Cleaned and performed periodic inspections of machine.

• Follow edspecific manufacturing instructions and guidelines.

• Maintained production paperwork.

Anquan Brown

208 Eastdale Rd. S. Apt. H Montgomery, AL36117 334-***-**** *******@*****.***

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