Customer Service Sales
Resume:
LEMUEL SARDOVIA
**** **** **** **** #* San Diego, CA 92126
**************@*****.***
FIELD TECHNICIAN
Experience in operation and maintenance of cellular site Equipment.
Background includes installing, configuring and troubleshooting
transmission and power Equipment, as well as experience in gathering
information about testing and documenting of new software and hardware.
SKILLS
Proficient in Microsoft (MS) Applications
Team Building and Leadership
Troubleshooting and Problem Solving
Customer Service Skill
Strong Verbal, Written and Interpersonal Skills
Independent Worker
Voltmeter and Power Meter Knowledge
Fast Learner
BER and OTDR Testing
Multi-tasking
EDUCATION
MAPUA INSTITUTE OF TECHNOLOGY
Manila, Philippines
BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING
October 2002
EMPLOYMENT
DIGITEL MOBILE PHILIPPINES, INC. - SUN CELLULAR
Manila, Philippines
Field Engineer I
November 2008 - September 2013
. Performs preventive and corrective maintenance for backbone equipment
including site generators and rectifiers.
. Performs acceptance and testing for equipment upgrades like Ceragon,
Marconi, NE40 and Huawei OSN.
. Makes backup plan for fiber route in case of fiber cut.
. Handles ATERS, Signaling and BSC to MSC Interconnection.
Technician II
June 2006 - October 2008
. Perform preventive and corrective maintenance of PDH and SDH
transmission equipment like Alcatel, Nera, Huawei, Ericsson, Nokia and
Ceragon.
. Attended Acceptance Test (SAT/PPAT) of BTS/BSC/TC, Transmission, and
Civil works, Electrical and AMS/FMS.
. Conduct training GSM technology to newly hired technicians (Site
Familiarization). Implement Cell site installations and parameters
standard.
. Gathered site information (progress, equipment wiring & cable inter-
connect & inputs for BTS initial documentation & Call test) prior to
acceptance test.
. Monitor BTS and Microwave installation development.
. Streamlined alarm information on BTS versus NOC outputs.
. Alarm restoration. Responded to alarm occurred at any given time and
situation with in the area of responsibility. Conduct troubleshooting
and restoration of the alarm at hand.
. Perform ATER Highway Expansion & Testing at BSC. Terminated PCM cables
& coordinated with other Field Engineers for Link Testing &
integration due to Call Traffic Congestion at area.
. Performs call test/SMS. Noted call test result/SMS test with
performance team.
Sales Associate
June 2005 -
March 2006
. Serves as frontline for sales, after sales and customer care.
. Answers phone inquiries, gives information about the products.
. Reviews and evaluate sales application. Performs partial inventory and
cashier.
References
are available upon request
Contact this candidate