Human Resources Manager

*** *. ******* **. ***, chicago, IL *****

Phone 773-***-**** . E-mail **********@*****.***

Stan Waclaw, PHR, CHCM

Human Resources Accomplishments

. Human Resources Department Management and Leadership

o Progressive leader of Human Resource Departments in the retail,

healthcare, and higher education industries. Successfully

managed all functions of Human Resources, and up to seven

Generalists and Recruiters. Successfully trained and developed

three Generalists to levels of greater responsibility within the

organization.

o Member of Company Leadership Teams that developed and

implemented both Corporate and local strategies. Aligned

department resources to meet specific needs and measured the

results to ensure effectiveness. Redirected efforts of the staff

as needed to provide superior levels of service to our end

users.

o Indispensible partner for executives, assisting them with

coaching, mentoring, and creating development plans for their

teams.

. Recruiting and Talent Acquisition

o Led the recruiting and selection strategies for both facility

and corporate positions. Reduced turnover in one facility by 12%

annually for 5 years in a row.

o Pioneered the use of alternative sources for recruiting

corporate office associates (use of social networking, referral

programs, recruiting fairs, and on-line resources). Saved over

$100,000 in fees paid to outside recruiting agencies in one

year.

o Supervised staff of full-cycle recruiters in both the retail and

healthcare industries. Managed the talent acquisition programs,

aligning strategic goals with plans that met the desired

expectations.

o Master certified as a behavioral interview analyst and profiler.

Proficient in coding statistically based structured interviews,

giving feedback, and developing coaching plans to leverage

individual's natural talents and abilities.

. Organizational Development and Talent Management

o Produced needs assessments and developed programs for: diversity

training, team building, time management, conflict resolution,

and other programs as needed. Certified to train DDI and

Yacobian Group training seminars. Competent working with and

assisting in the development of CBT programs.

o Developed the first employee satisfaction survey ever used for a

major retailer with over 5000 associates. Used the results to

create an Organization Development strategy for associate and

leadership enrichment.

o Implemented a succession planning process where top talent

throughout the company was identified. Created a program where

we identified training gaps so we could be successful in growing

our own leaders. This decreased recruiting costs, and increased

employee satisfaction as measured in the annual employee

satisfaction surveys.

. Employee and Labor Relations

o Assisted leadership in both healthcare and retail industries to

effectively resolve employee relations issues throughout all

levels in the organizations. Routinely worked through complex

issues, such as sexual harassment, and workplace disputes.

Properly and thoroughly investigated all employee issues to

arrive at a satisfactory resolution that ensured compliance with

all EEOC and Labor Laws. Represented companies in EEOC

proceedings, working with corporate counsel to make sure risk

was minimized.

o Routinely worked with all levels of management to effectively

work through Performance Improvement Processes with all levels

of associates.

. Compensation and Benefits

o Partnered with Vice President of Human Resources to negotiate

and review Benefit Plans for the Company. Results saved over

$400,000 in premiums by extending stop-loss coverage on the

health plan.

o Reviewed and developed compensation analysis with Benefits

Specialists. Revised job descriptions, re-evaluating exempt and

non-exempt positions to be in compliance with Department of

Labor standards.

o Effectively managed all leave and benefit programs: FMLA, STD,

Personal Leaves, 401k, and COBRA.

Retail and Design Accomplishments

. Developed and created explicit merchandising direction to ensure

consistency in presentation standards to the stores organization of 75

Midwest region stores. Facilitated New York home office merchandising

meetings to develop strategies and determine presentation standards

for each month's fashion changes. Produced a monthly store set

publication that went out to all stores nationwide.

. Visited districts to assist district managers in training store

management on execution of the store set document through district

meetings and one-on-one training. Directed management teams in opening

and remodeling of stores. Helped to develop several prototypes of

store design, fixtures, and layout. Created and implemented a new

training module and was assigned the role of Training Visual Director

to induct newly hired Regional Visual Directors from multiple

divisions of the company.

. Managed and led regional, district, and facility teams of up to

fifteen associates. Ensured their talents were maximized through

identification of their abilities. Coached, mentored, and trained

teams to reach financial goals through consistently high presentation

standards.

Work History

. PLS, 2013 to present - Field HR Manager (Contract Employee)

. EDMC, Argosy University, 2011 to 2013 - Area HR Manager

. Saks Fifth Avenue, 2010 to 2011 - Talent Development Director

. Terre Haute Regional Hospital, 2009 to 2010 - Manager of Human

Resources

. Stan Waclaw Human Resources Consulting, 2006 to 2009 - Consultant and

Owner

. Bachrach Clothing, 2004 to 2006 - Senior Human Resources Manager

. Ann Taylor/Ann Taylor Loft Stores, 1994 to 2003 - Director of

Organizational Development

. The Limited Stores, 1992 to 1994 - Regional Visual Manager

. Madigan's Department Stores, 1989 to 1992 - District Visual Manager

. Carson Pirie Scott, 1986 to 1989 - Visual Manager

Education

. Illinois Wesleyan University, 1981 to 1985 - Bachelor of Arts Degree,

Business Administration, emphases in Art, Spanish, and English

. Professional in Human Resources (PHR), December 2008 to present

. Talent Plus, 2000 to 2009 - Master Certification as Behavioral

Interview Analyst and Profiler

. Indiana University/Purdue University Indiana, 2009 to 2010 - Certified

Healthcare Manager

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