Technician Engineer

James J. Cox

**** ********* ***** **** *****: 770-***-****

Cumming, Georgia 30041 Email: *********@*****.***

Objective

To obtain a computer networking position in the information technology industry that offers an opportunity for advancement with a company that

will benefit from my skills and experience.

Certifications

• A+ Certified

• Microsoft Certified Professional (Windows 98, Windows XP, Windows 2003 Server, 2003 SBS)

• Microsoft Certified Technology Specialist (Windows 7, Configuration)

• SonicWALL Certified

• VMware VCP5 Certified

• Cisco DCUCI Certified

• Wireless Networking

• WAN/LAN Management

• Mobile/Smart Phone Configuration

• Hyper-V Installations/Support

• Citrix Xen Installations/Support

• Barracuda Web/Security and Spam Filters Installs

• Skills (14+ Years IT Work Experience)

• Dynamic Client Communication Skills

• MS 2003/2008 Active Directory/Exchange

• Systems & Network Upgrades

• ESXI5 VMware Installations/support

• BES Server

• Appasure backup solutions

Education

1987-1989 Seminole Community College Sanford, FL

Associate in Arts Degree

Graduated December 1989

Professional Experience

June 2011 – November 2013 Enroute Networks Marietta, GA

Network Engineer

• Analyze, install, configure and monitor companies computer networks.

• Monitor networks' performance, maintain security, make system upgrades, evaluate new products and tools from vendors.

• Installation of new servers, PC’s, laptops, routers, and network equipment.

January 2009 – June 2011 Dynasis Integrated Systems Roswell, GA

Systems Technician (contract work)

• On-site network support for Outback International and Habitat for Humanity Corporate Offices.

• Diagnosing and troubleshooting both common and unusual hardware and software problems.

• Installation of new servers, PC’s, laptops, routers, and network equipment.

November 2008 – 2011 Self-Employed Cumming, GA

IT Consultant

• Manage and maintain servers, workstations, and all networking equipment for small to medium sized businesses.

• Provide support in resolving PC, printer and network problems directly or by phone.

• Upgrade and configure network equipment (servers, switches & routers) including installation and troubleshooting of Windows 2003 Servers,

SonicWALL firewall, and Exchange Servers.

January 2006 – November 2008 Cyberdusters, Inc. Alpharetta, GA

Network Technician

• Installed, configured and managed servers, desktops and laptops.

• Provided network solutions for optimum performance along with troubleshooting and problem resolutions.

• Recommended upgrades, new applications, and equipment.

August 1999 – January 2006 Dynasis Integrated Systems Roswell, GA

Systems Technician

• Supported servers, desktops, and laptop systems.

• Installed network hardware, data cable, and equipment, such as routers, servers, switches, data cabinets, patch panels, wire managers, wire

management systems, and racks. Performed Cat5 data cable installs, relocations, changes and troubleshooting for networks.

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