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Sales Customer Service

Location:
Irvine, CA
Salary:
52000
Posted:
January 21, 2014

Contact this candidate

Resume:

Sarai Garcia ***** Aliso Creek Road ? Aliso

Viejo, CA 92656

Phone: (949)

315.5469 ? E-mail: **********@*****.***

Experienced Sales Professional

Ideally suited to positions requiring...

New Market Penetration B2B Marketing and Outside Sales Product and

Service Demonstrations

Instinctive and forward-thinking sales professional with solid record of

success in leading business development initiatives and executing

performance that deliver explosive sales and profitability results.

Strategic visionary who is distinguished for quickly gauging and

capitalizing on opportunities while maintaining focus on sustaining long-

term success. Incisive and driven professional who is highly effective in

taking on new challenges and delivering immediate results for companies

large and small.

Territory Management Competitive & Market Analysis Relationship Building

New Business Development Client Acquisition & Corporate Branding

Management

Customer Relations Executive Level Presentations Profit Building

Management

Project Management Event Planning & Execution Contract Negotiations

Key Offerings

> Ground-breaking Sales Experience with more than 12 years' notable success

creating, developing, and executing innovative, customer-focused, highly-

targeted territory sales that add value, boost revenue, improve market

share, and increase margins. Extensive inside and outside sales

experience.

> Expert at all levels of the Consultative/Solution selling process;

particularly strong in closing the sale and delivering millions in

revenue as well as significant competitive leads. Build and solidify

competitive position, profitability and performance excellence.

> An articulate presenter with outstanding interpersonal skills; adept at

persuasion, power, and influence. Able to interact with individuals at

all levels, develop/grow a territory, penetrate new markets and build

market share.

Professional Experience

FIRST NATIONAL CAPITAL, Foothill Ranch, CA

2013 to 2014

Account Manager

Account Manager responsible for originating equipment finance transactions

by cold calling on manufacturing companies with revenues in excess of $10mm

located in the Eastern United States. Build long-term relationships by

providing excellent customer service throughout the process and

demonstrating experience in lease pricing, negotiation, and closing

transactions.

> Originated $3.6mm in new business within first 6 months at company.

> Thorough understanding of credit issues including technical ability to

analyze and interpret financial statements.

ZILLOW, Irvine, CA

2012 to 2013

Marketing Consultant

Marketing Consultant responsible for performing outbound sales calls to

Real Estate Professionals in order to offer access to Zillow's suite of

online marketing service. Accountable for providing exemplary customer

service, closing new business, and the ongoing relationship management.

> Consistently achieved quota 100% of the time by conducting thorough

business needs assessment, new client product presentations, as well

as up selling previous clients via phone sales.

DELUXE CORPORATION, Irvine, CA

2012 to 2012

Account Executive

Account Executive will conduct outbound phone prospecting in assigned

territory business to business. Grow accounts acquired with additional

products from Deluxe's portfolio. Conduct thorough needs assessment,

product presentations, make custom recommendations, and utilize closing

skills via presentations. Proficient in salesforce.com and other web based

tools for lead tracking, order processing, and customer follow-up. Google

Certification

> Consistently ranked within the top 5% of my peers nationwide for both

revenue and units sold.

> Personally brought in more than $100,000 in annualized revenue within

the first 6 months.

APOLLO GROUP, Costa Mesa, CA

2008 to 2012

Alumni Advisor

High-profile advisor charged with furnishing consultation to undergraduate

and graduate students regarding enrollment, degree completion requirements,

and admission to the University's degree programs. Mentored and provided

critical assistance to fellow associates in securing and increasing

performance.

> Respected as a Trusted Advisor, generating 236% more average referrals

than any other advisor throughout the organization. Added 3 to 4 new

accounts through strong networking efforts and presentations.

> Recognized for stellar performance; ranked in the top 3% amongst

enrollment advisors for highest conversions

INDYMAC BANK, Irvine, CA

2007 to 2008

Loan Consultant

Essential consultant recruited to establish and nurture excellent working

relationship with mortgage brokers, realtors and builders to develop

consistent loan referrals and contribute to loan and revenue growth.

Assembled and communicated financial status to borrowers.

NATIONSTAR MORTGAGE, Ontario, CA

2004 to 2007

Branch Manager

Accomplished professional promoted to oversee daily activities of 12

subordinate loan officers, which involved interviewing, recruiting,

coaching, and performance reviews. Concurrently accountable for developing

a business-to-business outside sales base by networking and maintaining a

strong referral group.

> Key contributor to bottom-line profitability through by generating a

significant increase in annual revenue through securing an average of

7-10 home loans monthly.

> Increased territory sales by 124% or more annually through aggressive

and well-targeted business development programs.

> Boosted business partner revenue, achieving more than 200% increase

through increasing their product options.

> Distinguished as the Pinnacle Club Award winner eight times, while

serving as a Loan Officer.

> Ranked #1 Loan Officer eight consecutive months in 2005 and #1

Customer Service Professional for 2006.

Robbins Brothers, Montclair, CA

1999 to 2004

Diamond Consultant

Consultant accountable for utilizing extensive knowledge of diamonds and a

consultative selling approach to sell engagement rings and jewelry.

> Continued personal advancement by obtaining certification as

Diamontologist.

> Achieved Top Sales Consultant of the Year 2002. Launched aggressively

targeted campaigns that delivered a significant increase to the bottom-

line.

Education and Professional Development

Master of Business Administration, Healthcare Management, University of

Phoenix, Costa Mesa, CA

Bachelor of Science, Business Management, University of Phoenix, Costa

Mesa, CA

Project Management Certificate, University of Phoenix, Costa Mesa, CA



Contact this candidate