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Customer Service Real Estate

Location:
Rancho Santa Fe, CA
Salary:
Open
Posted:
January 21, 2014

Contact this candidate

Resume:

Juan Carlos Medina

***** ***** *****

Yucca Valley, CA 92284

Phone: 760-***-****

Cell: 760-***-****

E-mail: ********@*****.***

Qualifications:

Simultaneous, Consecutive and Sight - Interpretation/Translation in:

Including but not limited to medical terminology (anatomy and physiology)

and Legal Terminology

Localizing Spanish as a Target Language in Latin America

Passed the Judicial Council of California – Court Interpreters Written Exam

Fluent in English and Spanish.

Computer Aided Drafting (CAD).

Proficient in Quick Books, Excel, Word and Outlook.

Experience:

Nov/2006 - Jul/2013- The Home Depot, Rancho Mirage, CA

Department Supervisor

Responsibilities

Customer Service (always the first priority)

Maintaining stock levels

Store appearance

Time management/scheduling of subordinates

Reaching sales plans – on a daily, weekly, monthly, annual basis

Reviewed shrink plans

Created "game plans" for each associate, and coordinated to ensure

customers were given the best service possible

Challenged associates to be their best

Millworks specialist

Ensured all special order merchandise was ordered to customer

specifications (doors, windows, garage doors, and garage door openers)

Juan Carlos Medina

Feb/2010 – Nov/2010 – JM Containers, Sun Valley, CA

Office Manager

Responsibilities:

Time management/scheduling of subordinates

Negotiate with cities in obtaining BIDS/RFP’S and exclusive franchising

rights

Manage all Marketing and Advertising

Obtaining and managing new accounts

Head of collections and past due accounts

Forecasting revenue and growth

Assist with the dispatch of work orders

Simultaneous and Consecutive translation/interpreting for subordinates

Sight translation/interpreting for business owners

Managed all preparations for the CHP B.I.T. Inspection

Nov/2005 - Nov/2006 - Tectonics Enterprises Inc, Yucca Valley, CA

Laborer/ Framing

Responsibilities:

Maintained a workable environment for construction crew

Custom framed to specific designs

Read architectural plans in C.A.D.

July/2005-Nov/2005 Food 4 Less -Yucca valley, CA.

Night Crew/Head of Frozen Department

Responsibilities:

Stocked shelves

Created displays

Rotated stock

Placed orders

Juan Carlos Medina

July/2003 - Dec/2004 Superior Warehouse-Covina, CA

Night crew/ day stalker

Responsibilities:

Stocked Shelves

Created displays

Rotated stock

Oct/2002-April/2003 Vons-Glendora, CA

Night Crew/Key Carrier

Responsibilities:

Stocked shelves

Created displays

Rotated stock,

Placed orders

Sept/2000 to Oct/2002 - SPD Services Azusa, CA

Operations Manager/ Safe Technician

Responsibilities:

Moved and installed safes (business and residential)

Arranged on time deliveries with the clients

Worked with heavy equipment and maintained it

Juan Carlos Medina

Education:

April/2013 – Current Southern California School of Interpretation, Inc.

June/2010 – Sep/2010: Los Angeles Translation and Interpretation, Inc., Los

Angeles, CA

July/2005 – Oct/2005: Executive Programs, Oxnard, CA

Sept/2000 – June/2001: Azusa Adult Education, Azusa, CA

Sept/1997 – June/1998: Del Norte R.O.P, West Covina, CA

Sept/1994 – June/1999: Gladstone High School, Covina, CA

Awards and Certificates:

Passed the Judicial Council of California – Court Interpreters Written Exam

Graduate Diploma from Gladstone High School

Certificate of Achievement in Computer Aided Drafting: C.A.D. 13, 14

Architectural and Mechanical Drafting

Nursing Courses in Medical Terminology, Anatomy & Physiology.

Certificate of Professional Achievement Sales/Broker License Qualification

Course(s) in: Real Estate Principles / Real Estate Practice / Real Estate

Finance

Attitude:

I never look at a negative issue as a problem - only as an opportunity to

improve

• From the most unhappy customers come the greatest source of learning

Interests and activities:

History, bible reading, technology and playing guitar

Juan Carlos Medina

References

Javier Avelar

Certified Court Interpreter

343 East Marengo Ave.

Shafter, Ca. 93263

808-***-****

************@*******.***

Ryan Swanson

California Highway Patrol

Yucca Valley, Ca. 92284

760-***-****

****.*******.******@********.***

Dr. Pablo Sobero M.D

Family Practice/Pediatrics

Yucca Family Medical Center

7180 Mohawk Trail

Yucca Valley, Ca. 92284

760-***-****



Contact this candidate