Charles Bell
Austintown, OH *****
acb9be@r.postjobfree.com
Summary
Production and Maintenance professional with over 20 years of comprehensive
operations, management and field service experience, with specific
expertise in mechanical and electrical installation and maintenance.
Responsibility as a technician, field engineer, and field service manager
on a wide range of projects from startup of multimillion dollar production
lines and systems, to on-site troubleshooting of technical issues, and
facility wide operations and maintenance.
Areas of Expertise
Field Service Management
. Published operations, maintenance, and parts manuals setting
standards for all product lines
. Implemented preventative maintenance programs at locations around the
world tailored to each customer's individual needs and local
requirements.
. Coordinated with suppliers and contractors to maximize workflow and
production efficiency.
. Developed troubleshooting matrixes to streamline problem
identification and reduce down time.
. Instituted development program for all maintenance personnel to
facilitate professional development
Established safety and maintenance protocols as a Plant Manager for all
assembly equipment.
. Analyzed workflow requirements and developed program increasing
maintenance time while increasing production efficiency and output.
. Created standardized merit program tying performance and
certification to income.
. Integrated preventative maintenance schedule and parts inventory
decreasing down time due to parts availability
Created reporting processes to identify, track, and resolve trouble
reports.
. Implemented programs at numerous customer facilities resulting in a
repeat problem rate of less than one to three percent.
. Trained maintenance personnel on equipment and troubleshooting
procedures increasing proficiency.
. Coordinated with engineering in design changes making equipment more
user and maintenance friendly.
. Trained all field service personnel in use of deficiency
identification system. Resulted in reduction of overall down time on all
equipment by 30% over a 6 month period.
Experience
Mr. Fixit Home Improvement Services, Austintown OH 2011 to Present
President
. Maintain all aspects of home improvement contracting business.
. Develop marketing plan and customer base
. Coordinate scheduling of all contracts.
Complete Press Services Inc., Villa Park, IL 2008 to 2011
Field Service Engineer
. Installed, repaired, and maintained single width, web offset printing
presses around the world.
. Train customer personnel in operation, maintenance, and safety of all
equipment.
. Managed coordination of mechanical and electrical personnel as well
as all peripheral equipment.
. Created operations and maintenance programs for various
customers based on their individuals requirements.
Baton Rouge Press Inc., Baton Rouge LA 2004 to 2008
Plant Manager
. Supervised operations of all three departments (prepress, pressroom,
postpress) encompassing all aspects of commercial printing operation.
. Coordinated with department managers to develop operations and
maintenance programs to maximize production efficiency and capability.
. Determined maintenance and production standards based on company
policy, equipment and labor availability, and workload.
Global Web Systems Inc., Villa Park, IL 1997 to 2004
Plant Manager/Field Service Manager
. Managed the assembly plant of printing press manufacturer.
. Coordinated with engineering and executive management to determine
and implement quality control standards of all processes within the
facility. Managed field service department coordinating worldwide
installations, service, and customer base
. Coordinated and scheduled a team of 8 field service technicians to
serve a customer base on five continents.
. Developed maintenance and safety programs for all departments in the
plant.
PIC Inc., Canfield, OH 1994 to 1997
Product Manager
. Managed nationwide network of dealers providing carbide inlaid
cutting knives to the packaging and printing industries.
. Oversaw company's introduction to the European market.
. Developed marketing programs and pricing structures for dealer
network.
DEV Industries, Chicago ILL 1990 to 1994
Field Service Technician
. Performed mechanical, electrical, and electronic installations of
single width web offset printing presses.
. Trained customers' personnel in operation and maintenance of new
equipment.
. Coordinated with and installed all second tier equipment associated
with the printing equipment.
U.S. Army 1980 to 1990
Intelligence Specialist
Worked in strategic and tactical command centers throughout Europe, Central
America, and Southeast Asia supporting real world military missions of the
U.S. Army. Utilized electronic assets to intercept and analyze tactical and
theater wide threats and developing military situations.
Education
Youngstown State University 1978-1980
Mechanical Engineering
Worked towards mechanical engineering degree
Defense Language Institute, Monterey, California 1985
A.A., Czech Language
As part of the intelligence curriculum, I was required to become fluent in
a Warsaw Pact language. Received A.A, in the czech language and later
worked towards fluency in Polish, Italian, and Russian.
Additional Skills
- Printing and Color Theory
- Electrical and Electronic troubleshooting
- Mechanical design and troubleshooting
- PLC programming
- Software/Hardware interfacing and troubleshooting
- Solidworks