Customer Service Administrative Assistant

CAROLYN CORDOVA

**** **** ***** ******

Las Vegas, NV 89122

Phone: 702-***-****

********@***********.***

SUMMARY

Customer Service/Clerk/Medical Records with excellent skills in the healthcare field and office.

EMPLOYMENT

HUD (Subsidize Rental Department), Las Vegas, NV 12/2013-Present

Receptionist/Administrative Assistant (Temporary Part-time)

• Address and respond to incoming calls.

• Assist customers with the HUD eligibility process.

• Document and log all incoming calls and resolutions.

• Organize and maintain client files.

Southern Nevada Health District, Las Vegas, NV 2013

Customer Service Representative (Temporary Part Time)

• Meet and greet the public at information desk, answer general healthcare questions.

• Provide immunization application.

• Assist customers in completing forms.

• Maintain client confidentiality.

Horizon Rehabilitation, Las Vegas, NV 2013

Activity Aid (Part-time)

• Assisted with planning activities for patients.

• Maintain attendance records.

• Make daily patient room visits.

• Motivate patients to participate in activities.

Catholic Charities/Blind Center, Las Vegas, NV 2011

Receptionist (Temporary Part-time)

• Greeted and assisted clients at reception area.

• Answered multiline telephone and transferred calls to appropriate staff.

• Filing, inventory, ordering of supplies.

• Called clients to confirm appointments.

• Faxed and copied documents as needed.

Self Employed, Las Vegas, NV 1986-2010

Housekeeping/Clerical

• Owned and operated a housekeeping company, managed office operations and assigned

employees to their locations on a daily basis.

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