Customer Service Administrative Assistant

Samantha Anderson

**** *. ******* **. ***. *B, McHenry IL, 60050; 815-***-**** ********************@*****.***

Resume

I Graduated December 2012 with a Bachelor in Business Administration from North Park University with Cum Laude Honors. I went to school full time while working full time to advance my career as fast as I could. I have 5 years experience of supervising, 12 years of customer service and 5 years in logistics and administrative. I have a very can do attitude and put 100% of myself into the job and making sure things get done. I’m seeking employment in Administration to bring employees together to work towards the mission of the company, provide great customer service and to assist upper management.

Areas of Experience

* Strategic Planning

* Budget & Cost Control

* Leadership Skills

* Multi-tasking

* Strategic Management

* Attention to Detail

* Problem Solving

* Training Employees

* Teamwork Skills

* Great Communication

* Planning & Organization

* Very Adaptable

* Advance skills in Microsoft 2007 Word, Power Point, Excel and Outlook.

Past Employment

Dog’N’Suds Drive-in Ingleside, Illinois

Supervisor 04/01 – Current

* Training and Managing Employees.

* 12 years of Excellent Customer Service and Face-to-Face communication skills.

* Advanced Teamwork Skills to get the order out in time and correct.

* Multi-tasking different jobs and great attention to details.

* Opening and Closing store responsibilities.

* Counting out cash drawers at the end of the shift and collecting from every customer.

* Checking product quality and managing in house order time.

Wauconda Health Care & Rehab Wauconda, Illinois

Certified Nurse Assistant 1/07 – 9/07

* Feed and bathe multiple residents.

* Assist in Rehabbing residents to become more independent.

* Take residents vital signs and assist nurses.

* Answer calls for help and observe residents conditions and behaviors.

Hauling A.S.S. Trucking Lakemoor, Illinois

Logistics and Administrative Assistant 12/00 – 3/05

* Managed Payroll, Accounts Payable and Accounts Receivable.

* Strategically planning truck routes and setting up customer delivery times.

* Receiving shipments and taking inventory of furniture.

* Great phone skills with customers and managed 6 different company accounts.

* Great organizational and analyzing skills with setting appointments.

* Maintain and order supplies and keeping inventory.

Education

North Park University; Chicago, Illinois

Bachelor in Business Administration 3.5 GPA Completed December 2012

College of Lake County; Grayslake, Illinois

Accounting Clerk Certificate 3.4 GPA

Certified Nursing Assistant Certificate 3.0 GPA

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