Administrative Assistant Customer Service

Location:

Posted:

January 20, 2014

Felicia Weaver

Norcross, GA **093

****************@*****.***

Skills

Experienced in 20+ years of customer service

Profile •

10+ years of Administrative experience

5+ years in call center

Work

History: Private Patient Care 09/2012 to present

Manual Visual Inspector 03/2011-06/2012

Randstad Agency @ Glaxco Smith/Kline

Visually inspect syringes & vials for cracks and particles.

Check defects medicine levels.

Room clearance and inspection.

Administrative Assistant / Document Control 08/2006-05/2007

Kelly’s Services @ Johnson & Johnson * Merck

Distribution and archiving of controlled documents to various departments.

Maintained and verified documents in Records Retention Room.

Requested, retrieved and shipped/transferred documents to home office.

Purged information into database

Administrative Assistant / Office Manager 01/2004 -07/2006

Urban League of Lancaster County

Assisted President with Board, NUL, staff and city organizations.

Provided follow-up support for affiliate special events.

Maintenance of personnel and health insurance files.

Delegated work and supervised receptionist and maintenance staff.

General Office/Receptionist 10/2001-11/2003

Business Staffing & Employment Services

General Office duties, typing and answering phones.

Administrative Assistant 07/2000-09/2001

Penncrest Construction

Assisted Project Supervisor with the architects and sub-contractors in the building of Harrisburg

Community College.

Weekly preparation of documents and blueprints for contractors.

General office duties and scheduled meeting.

Tallied onsite employee’s hours and submitted to home office.

Education: Kaplan University-Online Healthcare Science 2009-2010

Pharmacy Technician Certificate Camden, NJ