Customer Service High School

Mark Rocillo

Address: ***** ******** ****, *** *. Redlands, CA 92373

E-mail: acb8tp@r.postjobfree.com

Cell: 310-***-****

Objective

I have an aptitude for customer service and an enthusiastic

attitude, and I am looking for a position where I can

utilize my skills and provide quality customer service.

Education

Aug 2013- Concorde Career College, San Bernardino

Present Completing Licensed Vocational Nursing

Aug 2005- California State University of Fullerton

Dec 2009 Completed Bachelor's Degree in Communications with an

emphasis in Entertainment and a Minor in Kinesiology

Aug 2001- Torrance High School

June 2005 Graduated with a high school diploma

Work Experience

Jan 2012- Children's Speech Care Center Torrance, CA

Dec 2012 Position:volunteer

Summaries of Responsibilities:

Aid Speech Language Pathologists in group therapy

Help create therapy materials

Assist with clerical and secretarial work

March 2009 - Instrumental Savings Anaheim, CA

Aug 2012 Position: Customer Service and Warehouse Manager

Summaries of Responsibilities:

Provided general assistance to customer and pending orders

Recorded and maintained warehouse inventory

Shipped orders

Communicated with vendors in order to fulfill orders

July 2008 - Journeys Brea, CA

Nov 2009 Position: Sales Associate

Summaries of Responsibilities:

Customer service and sales associate responsibilities

Warehouse inventory management

Nov 2005 - Lids Cerritos, CA

July 2007 Position: Key Holder

Summaries of Responsibilities:

Resolved customer complaints and services

Closed and opened the store as well as bank deposits

Skills

Professional

Public speaker, Event planner, Verbal & Writting

Able to handle children & adults with communicative

disorders

Customer service experience

Maintain high GPA

Other

Church youth leader

Volunteer to get as much experience as I can

References Available Upon Request

Contact this candidate