Robert Stockdale
***** ******* ****, *********, ** 44087
Phone: 904-***-**** E Mail: ******.**********@*****.***
Summary
Experienced mortgage industry professional with 17+ years of experience leading teams within servicing operations and
project management. Proven ability to deliver revenue, productivity and quality improvements through well managed on time
projects.
Experience
Manager, ServiceLink, Division Office Jacksonville, FL 1/2013 – 1/2014
Define and initiate projects and assign Project Managers to manage cost, schedule and performance of project while
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working to ensure the ultimate success and acceptance of the project.
Build credibility, establish rapport and maintain communication with stakeholders at multiple levels, including those
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external to the organization.
Maintain continuous alignment of program scope with strategic business objectives.
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Present periodic Dashboard reports on the current projects, future opportunities and client issues.
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Assistant Vice President, LPS, Division Office Jacksonville, FL 4/2005 – 1/2013
Responsible for client/IT implementations with LPS Desktop and BAM(Bankruptcy Asset Management) and client
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development
Led a team responsible for working with servicers, foreclosure and bankruptcy firms to map and implement default
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related technology.
Responsible and accountable for the coordinated management of multiple related projects directed toward strategic
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business and organizational objectives.
Coach, mentor and lead personnel within a technical team environment.
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Project Manager, Spherion as contractor for ABN Amro, Jacksonville, FL 8/2004 – 3/2006
Responsible for leading several projects utilizing a variety of project management tools. Key projects included mapping,
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documenting and implementing default technology for NewTrac (now Desktop) and CMAX(claim management system)
Assisted with clearing backlog of post foreclosure loss analysis.
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Escrow Manager, National City Mortgage, Miamisburg, OH 4/2003 – 9/2003
Responsible for leading a team of escrow analyst to ensure mortgage escrow accounts with accurately and timely
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analyzed to confirm servicer compliance of RESPA requirements.
Manager Mortgage Servicing Officer, Chase, Columbus, OH 1995 – 2002
Responsible for managing several areas including Escrow Analysis and Default Loss Analysis
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Senior Foreclosure Processor responsible for managing foreclosure timelines, attorney production and ensuring
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Investor/Insurer compliance.
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Education
The Ohio State University, Columbus, OH
BS in Education 1992
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Skills
Risk Management Contract/Contract Pricing
Business Development Client Management
Presentation and Training Project Management
Foreclosure/Bankruptcy All MS Office Products
Audit and Due Diligence Sharepoint
MS Project
Forecasting/Budgeting