Customer Service Data Entry
Resume:
Grace Martinez
San Antonio, TX
***********@*****.*** - 210-***-****
WORK EXPERIENCE
Data entry
MMC/xerox - San Antonio, TX - December 2013 to Present
Responsibilities
Data entry, Prescreen applications, make outbound calls to gather missing information, complete and submit
applications
Accomplishments
The impact that I've had while working at this job is the ability to make outbound cold calls,prescreen
applications, and submit applications for our customers to be eligible for health insurance.
Skills Used
The skills that I demonstrate at this job is attention to detail, excellent customer service skills when speaking
with an applicant, and patience
Billing csr
Calling solutions - San Antonio, TX
Answer inbound calls pertaining too ; new installments, review bills, billing adjustments, make changes to
existing service, offer all companies products (e.g hbo, showtime, Cinemax ect.)
CSR
MMC/xerox - San Antonio, TX - January 2013 to March 2013
Answer inbound calls to assist card holders with card replacements, past deposit and current deposits, go
over transaction history,
CSR/Cashier
Gabriel's holdings - San Antonio, TX - June 2012 to October 2012
Responsibilities
Tend to customers, clean store, stock merchandise, receive merchandise,
Accomplishments
The impact I've had while working at this job is the ability to train the part time employee, close the store with
the new employee after being there only two weeks and opening the store when needed.
Skills Used
The skills that I demonstrate at this job is my customer service skills, patience, and great listening skills.
EDUCATION
High school diploma
John f Kennedy H.S - San Antonio, TX
2006 to 2010
SKILLS
Computer literate, 35wpm, fast learner, works great with others and alone, eager to learn new skills
Contact this candidate