Project Manager Management

Gilbert Veney Page *

Gilbert Veney

571-***-**** (C)

703-***-**** (H)

*******@*****.***

Summary

Extensive experience interfacing with customers at all levels

Hands-on experience in all phases of the System Development Life Cycle including requirements gathering,

process review, user document and user training

Application areas: Inventory, Order Entry, Human Resources, CRM, Case Management,

Healthcare/Pharmacy, Content Management, Grants Management

Technologies: JSP, Java, JDBC, JavaScript, HTML, XML, SQL, PL/SQL, Oracle, Adabas, Natural2,

Construct, EDI, Visual Basic, ColdFusion, LDAP

Environments: Windows, UNIX, Dec/Vax, Large IBM Mainframes

Software: MS Office, MS Project, RequisitePro, ClearQuest, ER/Studio

Education: MBA, BS - Accounting, Masters Certificate in Business Analysis

Professional Expertise

Project Manager Net.America, Inc. Nov 2012 –

July 2013

Provide overall direction for two projects teams supporting FEMA’s Grants Program Directorate Branch

(GPD)

• Systems team supports web-based Non-Disaster Grant application by:

Manning Helpdesk for grant applicants, grantees and internal FEMA staff

Performing UATs of changes to the application

Developing training materials and user guides

Conducting user training of internal and external users

• Business Office team supports GPD by:

Designing and producing GPD marketing materials

Facilitating responses to external information requests (i.e. responses to Congressional

inquiries)

Facilitating responses to audit findings

Providing supporting documents and coordination of meetings for GPD leadership

Meet with various FEMA leadership on weekly basis to review issues, prioritize and plan future work

Provide contractual deliverables (i.e. monthly status report)

Oversee activities of sub-contractor team assisting with projects

Review and sign timesheets, conduct performance reviews and other personnel issue pertaining to

Net.America team members

Lead Functional Analyst Net.America, Inc. Sep 2010 –

Oct 2012

Supported web-based application for FEMA’s Hazard Mitigation Grant Program (HMGP) as part of

EADIS contract

• Provided requirements for system enhancements and documented existing system via Use Cases,

Data Requirements, and Activity Diagrams

• Used ClearQuest to manage Change Requests

• Used RequisitePro to manage requirements

Conducted weekly calls with customer to discuss Help Desk tickets

Provided analysis of Help Desk Tickets and testing of solutions

Provided initial Q&A of development code

Gilbert Veney Page 2

Managed ad hoc report requests

Provided other documentation as required

Supported web-based application for FEMA’s Assistance for Firefighters Grant Program (AFG) as part

of EADIS contract

Conducted weekly status meeting with customer

Document existing system via Use Cases, Context Diagram, Data Requirements, and Activity

Diagrams

Provide requirements for system enhancements via Use Cases, Data Requirements, and Activity

Diagrams

Use ClearQuest to manage Change Requests

Use RequisitePro to manage requirements

Managed ad hoc report requests

Provided other documentation as required

Site manager for Net.America staff, which entailed signing timesheets, pre-screening of candidates for

open positions, providing performance evaluations, and act as liaison with EADIS management

Project manager/Functional Analyst Net.America, Inc. Mar 2008 – Aug

2010

Coordinated activities of 7 team members in support of web-based application for FEMA’s Assistance

for Firefighters Grant Program (AFG)

Managed requests for system enhancements

Responded to production defects

Gathered and documented requirements for system enhancements

Conducted weekly status meeting with customer

Managed ad hoc report requests

Business Analyst Cortechs, Inc. Feb 07 – Dec 07

Client: Fannie Mae

Documented process flows, created procedure documents, test plans, and test cases

Gathered and documented requirements

Supported user macros for ER/Studio tool (VB scripting, Excel)

User admin and development lead of data interface application (MS Access)

Authored/managed team documents on SharePoint

Lead Analyst Enlightened, Inc Oct 06 – Jan 07

Client: District of Columbia Court Services and Offender Supervision Agency (CSOSA)

Gathered, defined and documented requirements (RequisitePro) for next software release of case

management tool, directed development of prototypes

Maintained project plan, minutes, status reports, agendas

System Project Engineer Equant, Inc Sep 00 – May 06

Team lead - Coordinated activities of development staff

Responsible for employee portal and Content Management application

Designed requirements template, gathered and documented user requirements

Improved quality by getting buy-in to use formal QA process, managed code migrations

Solved critical performance problem with Content Management product by reverse engineering and

replacing vendor’s database queries

Managed development and test application and portal HP/Unix servers

Environment – XML, JSP, Java, JDBC, HTML, SQL, JavaScript, StarTeam

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Independent Consultant Jun 99 – Sep 00

Client: Equant, Inc

Converted to permanent employee

Performed analysis, designed, and coded Purchase Order and Contractor Tracking Web Application

Created/conducted User Acceptance Tests, created User guides and provided User training for

several application

Environment – ColdFusion, HTML, JavaScript, MS Access

Client: Banque Générale, Luxembourg

Team lead

Coded customizations of COT to provide a customer web interface for Personal banking

Gathered and documented requirements, provided analysis, designed and web pages

Environment - Vantive’s Vanweb product, HTML, JavaScript, Oracle

Senior Designer/Programmer Software AG Jun 96 – Jun

99

Earned 3 promotions

Provided web page design, coding and database design as part of team that implemented Vantive’s

HelpDesk, Asset Management, and Customer Support modules

Implemented COT Order Entry/Distribution Management Application

Requirements gathering, gap analysis, process review, data mapping/migration, database table design,

and coding

Coded and designed nightly batch to keep inventory databases in between mainframe and PC

applications, provided maintenance, customer support and training, maintained and enhanced legacy

Adabas/Natural mainframe applications

Environment - VB scripting, PL/SQL, Oracle, HTML, JavaScript, MS-DOS, Adabas, Natural2, JCL,

MVS/TSO

Senior Applications Programmer/Analyst Mnemonics Systems, Inc Mar 95 – May 96

Client: Federal Bureau of Investigation

Performed analysis, designed, and coded bank robbery application

Built on-demand reporting system for criminal case data

Environment - IBM mainframe, Adabas, Natural2, JCL, MVS/TSO

Senior Applications Programmer/Analyst Aldmyr Systems, Inc Oct 94 – Mar 95

Client: US Dept of Health & Services Office of Finance

Served as Technical lead

Ported Travel Management application from mainframe to HP/Unix server

Integrated Travel Management application with Federal payroll system allowing direct deposit of travel

reimbursements to employee’s accounts

Environment - IBM mainframe, HP/Unix, Adabas, Natural2, JCL, MVS/TSO

Programmer/Analyst II Winston-Salem Health Care Plan Nov 93 – Oct 94

Requirements gathering, gap analysis, process review, data mapping/migration, and coding

Reverse engineered and re-wrote legacy Pharmacy application saving $10000/month

Supported, and enhanced legacy Accounting applications

Provided ad hoc reporting to Accounting department – DEC/VAX, Adabas, Natural2

Senior Applications Programmer/Analyst Metro Information Systems Oct 92 – Nov 93

Client: Winston-Salem Health Care Plan

Converted to permanent employee

Trained existing staff in use of Natural2 vs. Natural1 programming language

Reviewed existing code base and led re-write of code from Natural1 to Natural2

Revised database table structures to support Natural2 programming

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Environment - Dec/VAX, Adabas, Natural1, Natural2

Client: Food Lion, Inc

Offered permanent position

Analysis, design, data mapping, gap analysis and coding of nightly EDI batch process that updated

financial systems with transactions from over 100 stores including sales, bank deposits, and inventory

information

Environment - IBM mainframe, Adabas, Natural2, EDI

Senior Applications Programmer/Analyst Computer Horizons, Inc Oct 91 – Sep 92

Client - Westinghouse Electric, Commercial Operations Division

Analysis, design, data mapping, gap analysis and coding of nightly batch process that loaded over 70%

of the division’s sales orders into financial system and Order Entry/Distribution Management

Application

Environment - IBM mainframe, Adabas, Natural2, MVS/TSO, JCL, E DI

Senior Applications Programmer/Analyst Keane, Inc Jun 90 –

Sep 91

Client: Delta Airlines

Offered permanent position

Technical lead (team of 12), initiated code reviews, developed Spare parts inventory application

Environment - IBM mainframe, Adabas, Natural2, MVS/TSO, JCL

Client: State of Delaware, Department of Revenue

Developed tax collection reporting system

Environment - IBM mainframe, Adabas, Natural2, MVS/TSO, JCL

Applications Programmer/Analyst Pennsylvania State University Mar 88 –

Jun 90

Twice promoted

Led development of university-wide Human Resource application, coded management reporting tool to

track employee data

Environment – IBM mainframe, Adabas, Natural2, MVS/TSO, JCL, COBOL, Lotus 123

Education

Masters of Business Administration Pennsylvania State University

B.S. Accounting Pennsylvania State University

Masters Certificate in Business Analysis Villanova University On-line

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