Administrative Assistant Management
Resume:
Jessica Jordan
**** ***** **** ***. * Baltimore, Maryland 21215
************@*****.***
QUALIFICATIONS SUMMARY
Data Entry/ Program Planning /Non Profit Management / Corporate
C ommunications
Self-motivated and resourceful professional with 5 years of multi-faceted experience/Adept at
creating reports and presentations for diverse audiences/Consummate high-achiever who works
tirelessly to meet deadlines and deliver top quality results/Successfully leverages excellent time
management skills to balance competing demands for time and attention/ Equally effective
working independently and in leadership or support roles in team environments/Relationship-
development expertise that complements the ability to aggressively build a solid client base and
revenue growth
AREAS OF EXPERTISE
Analytical Skills Technical Skills
Effective Communicator Detailed Oriented
Data Analysis & Management Thorough Knowledge of Software
Interpersonal Skills Problem Solving Skills
EDUCATION
MASTER OF HUMAN SERVICE ADMINISTRATION
Concentration: Family Counseling
University of Baltimore/Coppin State University, Baltimore, Maryland
BACHELOR OF SCIENCE, Business Administration
Coppin State University, Baltimore, Maryland
REVELANT PROFESSIONAL EXPERIENCE
CASE MANAGER January 2011-November 2013
People Encouraging People- Baltimore, MD
Managed a case load of twenty or more individuals ranging from seventeen to eighty
Consulted with clients to prioritize daily living skills and set objectives
Secured and maintained appropriate release of information for each client, as well as maintained
confidentiality
Identified any unmet urgent needs and referred to proper resources
Kept detailed records of every case, home visit and referral
GIFT PROCESSING SPECIALIST/RESEARCHER January 2009- July
2010
Coppin State University- Baltimore, MD
Processed/input gift checks, credit cards, gifts-in-kind, valuing and entering stock gifts, and
coordinate posting to People Soft
Maintained copies of gifts and correspondence and assist in maintenance of Foundation paper
files
Created spreadsheets and statistical data based on giving
Created prospect research files for the Vice President of Institutional Advancement
Created prospect research for Development Officers
Jessica Jordan
RELEVANT PROFESSIONAL EXPERIENCE
ASST. COORDINATOR FOR SCHOLARSHIPS May 2008 – January
2009
Coppin State University– Baltimore, MD
Assisted coordinator with scholarship information
Informed student of scholarship programs
Mail merge for mass mailing
Assisted in major event planning and other related events
Assisted with the Maryland Charities Campaign
ADMINISTRATIVE ASSISTANT September 2005 – May 2008
Coppin State University – Baltimore, MD
Promoted to Assistant Coordinator for Scholarships
Assisted staff directors with daily office tasks
Answered incoming calls
Updated Institutional Advancement research data base
Assisted with major event planning
ACADEMIC SUPERVISOR November 2005- May 2006
Bell Foundation, – Baltimore, Maryland
Managed an after school facility that educated over 100 children
Prepared lesson plans
Prepared students for standardized testing
Trained staff with academic components
EXTRA-CIRRICULAR ACTIVITIES/SERVICES
Member, NAACP
Member, Coppin State University’s Alumni Association
Member, Toastmasters
Member of the Board of Trustees, Enoch Pratt Free Library
Coordinator, Thurgood Marshall Foundation
AWARDS & RECOGNITION
Coppin State University Dean’s List
Management Science Outstanding Student
Outstanding Campus Liaison
Non Profit Management Leader
COMPUTER & TECHNICAL EXPERTISE
Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Publisher, Front Page)
Excellent phone etiquette Data base entry
10,000 Keystrokes per Hour Internet Research
Contact this candidate