TOMIKA SMITH

509-***-**** acb8jb@r.postjobfree.com

PROFILE

Business management professional with experience in customer service, research skills, quick learner with the ability

to multi task. Enjoys problem solving, work well under pressure, and computer oriented; looking for

Production position

SPECIFIC OFFICE SKILLS

Customer Service Management Skills

Setting Appointments Training Skills

Problem Solver Marketing Skills

Team leader MS Office Applications

Business Oriented Proprietary Computer Systems

Communication Skills Time management

EDUCATION

Business Management with the Emphasis of Small Business June, 2010-August, 2012

Spokane Falls Community College Spokane, WA

Introduction Communication, Business Correspondence, Business Computer Use, Customer Service,

Human Relations, Social Media Marketing, Management, Introduction to Business, E- Business, Principle of

Management, English 101, Business Law, Start Small Management Business, Business Statics, Human

Resource Management

Graduate 1990-1994

Joel E. Ferris High School Spokane,WA

General studies math, science, grammar, English, and horticulture

EXPERIENCE

Accra Fab Mfg 8/2013- current

• Running and operating Amada Machines

• Forming metal

• calipers usage

• 90degee angle tooling usage

Press brake Operator

• Pulling tools

• Tearing out Tooling

• Helping in operations of set-up

• Filling out Standard Work

• Commercial loading and unloading of laundry

• Quality control

American Behavioral Health Systems

2013-current • Keeping track of paperwork

Laundry attendant/Assisting clients

• Assisting clients on the floor

• having people skills

• Greeting customers and having great customer service skills

Platinum Shine Detailing 05/2013-06/2013

• Renovation of Exterior and Interior of vehicles

Deatiler/Renovater

• Quality Assurance

•

Gentle Touch, Inc 2005-2008 Keeping in contact with the dealership

Detailer/Manger • Detailing retail and wholesale vehicles

• Running the detail shop

• Training employees

• Setting appointments

• Maintain a regular and reliable work schedule

• Manager of five employees

• Management Skills

• Inventory

• Ordering supplies and equipment

• Pick- up and delivery of car dealership vehicles

•

Eco lite MTG, Inc Making sides and ends for light frames

Machine Operator 1999–2003 • Packing outgoing product for shipment

• Production operator for assembly line

• Training other employees to setup and operate production

machines

•

Kar- Brite Hand Wash, Inc Cleaning interior and exterior of vehicles

Line Worker 1995-1999 • Training new employees on vehicles

• Special interior detailing of vehicle

• Customer Service

•

Yokes Pac- N-Save Bagging groceries and customer service

Courtesy Clerk Worker 1995-1995 • Return merchandise to stock

Assisted customer to vehicles

•

North Star Enterprise Directing traffic for construction site

Flagger- 1994-1994 • Communicated effectively with fellow traffic control Flagger

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