Misty Cox
**** ******** ******, *** *******, Texas 78233
Cell: 210-***-**** or Home: 210-***-****
Email: ***********@*****.***
Objective A position in a well established and progressive organization
that can utilize my experience and skills.
Profile Excellent communication, organizational and documentation
skills
Problem solving skills and ability to handle multiple tasks
Ability to work independently
Consistently meets or exceeds goals.
Experience with Excel and other Microsoft office products.
Education Diploma for Office Management Assistance with Computer
Specialization, Hallmark Institute
Relevant Experience & Accomplishments Summary
Professional Maintains database by entering new and updated customer and
Experience account information.
Type 45 w.p.m.
Ten key - key strokes scored at 8955
Archiving of received faxes/documents
Tracking number of faxes/documents processed
Customer Service
Enhanced organization reputation by accepting ownership for
accomplishing new and different requests
Employment Document Handler - Accenture April
Prepare incoming mail for distribution and 2009-Prese
processes outgoing mail, distribute and collect nt
mail, determine and affix postage and maintain
records on postage, registered mail and packages
for multiple clients.
Document Handler - COMSYS Temp Agency (Accenture) April
Prepare incoming mail for distribution and 2008-
processes outgoing mail, distribute and collect April 2009
mail, determine and affix postage and maintain
records on postage, registered mail and packages
for multiple clients.
February
2008- May
Document Handler - Apple One Temp Agency 2008
(Fidelity)
Prepare incoming mail for distribution and
processes outgoing mail, distribute and collect
mail, determine and affix postage and maintain
records on postage, registered mail and packages
for multiple clients.
Data Clerk - Airtron September
Prepared source data for computer entry by 2006-Novem
compiling and sorting information; establishing ber 2007
entry priorities. Processed customer and account
source documents by reviewing data for
deficiencies; resolving discrepancies by using
standard procedures or returning incomplete
documents to the team leader for resolution.
Entered customer and account data by inputting
alphabetic and numeric information on keyboard or
optical scanner according to screen format.
Maintained data entry requirements by following
data program techniques and procedures. Verified
and entered customer and account data by April
reviewing, correcting, deleting, or reentering 2006-Septe
data; combining data from both systems when mber 2006
account information is incomplete; purging files
to eliminate duplication of data. Secured
information by completing data base backups.
Maintained customer confidence and protects
operations by keeping information confidential.
Data Clerk - Staffing Source Temp Agency (Airtron)
Sale Associate - Redcats March
Determined requirements by working with customers. 2004-March
Answered inquiries by clarifying desired 2006
information; researching, locating, and providing
information. Sold additional services by
recognizing opportunities to up-sell accounts;
explaining new features. Maintained call center
database by entering information. Updated job
knowledge by participating in educational
opportunities.
Data Entry Clerk - Tejas Anesthesia January
Prepared source data for computer entry by 2001-Decem
compiling and sorting information; establishing ber 2003
entry priorities. Processed customer and account
source documents by reviewing data for
deficiencies; resolving discrepancies by using
standard procedures or returning incomplete
documents to the team leader for resolution.
Entered customer and account data by inputting
alphabetic and numeric information on keyboard or
optical scanner according to screen format.
Maintained data entry requirements by following
data program techniques and procedures. Verified
and entered customer and account data by
reviewing, correcting, deleting, or reentering
data; combining data from both systems when
account information is incomplete; purging files
to eliminate duplication of data. Secured
information by completing data base backups.
Maintained customer confidence and protects
operations by keeping information confidential.
Unit Secretary - Northeast Baptist Hospital August
Helped patients by responding to intercom 1993-Decem
requests; obtaining needed services from nurses, ber 2000
licensed practical nurses, physicians, aides, and
other hospital personnel. Welcomed visitors by
greeted visitors, in person or on the telephone;
answered inquiries; relayed calls to patients;
gave directions; referring inquiries to nursing
and physician staff. Provided information by
answered questions and requests. Established
patient record by preparing folder; assigning
patient number; completing patient identification
information.
References
Available Upon Request