Nancy Cochran
LaSalle, Mi ***45
acb8ia@r.postjobfree.com
Career Summary:
Proven track record of working with the public and providing quality customer service. Skilled at achieving customer
satisfaction to ensure repeat business and referrals. Excellent interpersonal and communication skills. Able to work
with a diverse population.
Qualifications:
Experienced with a variety of computer programs, including industry specific programs
Thoroughly enjoy sales and developing one-on-one relationships with customers
High level of professionalism and proven performance in a sales driven environment
Employment History:
Comcast
Sarasota, FL
09/2011 – Present
Direct Sales Representative:
Sold cable, internet, and phone services door-to-door in a residential setting
Contact prospective customers to demonstrate products, explain product features, and solicit orders
Recommend products to customers, based on customers' needs and interests
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and
filing expense account reports
Estimate or quote prices, credit or contract terms, warranties, and delivery dates
Answer customers' questions about products, prices, availability, product uses, and credit terms
Monroe Evening News
Monroe, MI
11/2001 – 11/2009
Account Executive:
Sold advertising in a Business-to-Business environment
Maintain assigned account bases while developing new accounts
Explain to customers how specific types of advertising will help promote their products or services in the
most effective way possible
Provide clients with estimates of the costs of advertising products or services
Locate and contact potential clients to offer advertising services
Prepare and deliver sales presentations to new and existing customers to sell new advertising programs,
and to protect and increase existing advertising
Prepare promotional plans, sales literature, media kits, and sales contracts, using computer
Process all correspondence and paperwork related to accounts
Lewis Homes
Monroe, MI
09/2001 – 11/2001
Customer Relations:
Designed and maintained customer contact initiatives
Maintain customer records and history
Charter Communications
Monroe, MI
06/2000 – 04/2001
Direct Sales Representative:
Sold cable, internet, and phone services door-to-door in a residential setting
Contact prospective customers to demonstrate products, explain product features, and solicit orders
Recommend products to customers, based on customers' needs and interests
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and
filing expense account reports
Estimate or quote prices, credit or contract terms, warranties, and delivery dates
Answer customers' questions about products, prices, availability, product uses, and credit terms
Covered the Monroe, MI and Coldwater, MI areas
Thermogas Company
Monroe, MI
05/1997 – 06/2000
Bookkeeper:
Sales representative for the Sprint account
Handle customer billing issues
Coordinate installations for all plants
Perform administrative duties, such as ordering parts, filing, and maintaining customer records
Dispatch delivery drivers
Obtain permits from the township to set tanks
References:
Available upon request.