Control Management

Curriculum Vitae

Sayesha Hasija

** ******* ******, *** ***

Contact # 077******** E- Mail: *********@*****.***

Career Objective:

Being ambitious and motivated person, I am willing to seek experience and a

respectable position and always repeat my commitment to success with my

knowledge, qualification, analytical skills. I also deeply value the

commitment that is required in the service industry to meet and exceed the

expectations of the customers.

Education

. Post Graduate Diploma in Business Administration(Operations

Management)

. Bachelors in Arts with Economics, South Delhi University, New Delhi,

India.

. Diploma in Electronics & Communication Engineering (2000), New Delhi,

India.

Systems Experience

Agresso, SAP, Sage50, Oracle, Microsoft Dynamics Great Plains, Quick books,

Financialforce.com, AIMS, Business Objects, MS EXCEL (V Lookup,

PivotTables), Qlickview

Career History

GE Capital Bank Limited, Operations SME - Invoicing & Cash (Perm.14-10-11

till date)

KEY RESPONSIBILITIES:

The position is responsible for acting as key contact person to the

CDF(Commercial Distribution Finance) operations outsourced team, ensuring

all day to day outsourced processing activities are processed in a timely &

accurate manner. Additionally act as interface between the outsourced team

& wider CDF European teams in regards to query resolution and performance

monitoring. Main tasks and responsibilities are:

. Supervising & Coaching a outsourced team(5) who are responsible for

processing all inbound vendor invoices and credit notes in the system

. Responsible for reporting activities as well as overseeing team

meetings, video conferencing with the team and one to ones.

. To produce month end reporting for key stakeholders & SLTs; experience

of dealing with multiple currencies

. To keep on top of managing all workflow requests and anti-money

laundering (AML) activities

. To proactively engage daily and directly with the outsourced team to

ensure timely and accurate completion of tasks and to ensure the

overall success of the entire operations team

. To audit the Invoices & credit Notes (other activities) undertaken by

the outsourced team

. To identify process improvements and take responsibility for

implementing these ideas to enhance performance and productivity

. Identify and recommend corrective actions as necessary and keep

related SOP's up to date

. Project support: leading records information management project,

simplification, sigma 1b project, and support towards legal entity

change and management, as well as support for any potential

acquisition or disposal

. To lead all daily, weekly & monthly reporting calls with the

outsourced team - be able to identify progress made, training gaps &

implement training plans to close any gaps

. To provide support & act as key "go to" person for any operational

audits for booking, funding & cash apps tasks

Trainings Attended:

Operational Risk Awareness

Fraud Awareness Training

Employment Data Privacy

Preventing Violence in the Workplace

Anti-Bribery

Capital Acceptable Use Policy

Cyber Security Awareness

S&L Your Personal Commitment

COMS Training

British Safety Council, Credit Control (Temp. 17-07-11 to 13-10-11)

KEY RESPONSIBILITIES:

. Monitoring ledgers and collecting payments of debt by telephone,

letter, fax and email

. To ensure monthly cash collection targets are achieved, debtor days

and bad debt reduced

. Responsible for preparing accurate and regular cash forecasts, track

actuals against forecast and

take appropriate action to ensure actuals are in line with forecast

. Liaising with contacts in the business to resolve payment issues

Bywaters (Leyton) Ltd, Credit Control (Temp. 09-02-11 to 24-06-11)

KEY RESPONSIBILITIES:

. To control the opening of new accounts, carry out credit checks and

setting credit limits.

. Negotiating payment terms with customers (about 800 accounts)

. Customer credit risk assessments as necessary for existing or new

customers

. Obtaining credit insurance cover (RBS) from the credit insurance

providers.

. Allocate and reconcile daily cheques / BACS receipts ensuring

deductions and discounts are accurately recorded; preparing direct

debit payment runs

. Completing cashbook reconciliation.

. Reviewing Sales Ledger Transaction postings to ensure compliance with

company finance policies.

. Releasing orders from credit hold based upon overdue item status;

sending out the legal letters

. Work to aged debt reduction objectives, control and all aspects of

credit control to litigation

. Hold regular reviews with Account managers to determine and agree

recovery action for problematic accounts.

. To ensure that doubtful debts are followed up according to the

company's procedure including referral to outside agencies for

collection, to ensure any loss to the company is minimised.

. Experience of Balance Sheet Management.

Goldsmiths University of London, Credit Control (Temp.24-01-

2011 to 08-02-2011)

Metropolitan Housing Association, Credit Control (Cont. 2-08-

2010 to 31-12-2010)

Transport for London- Properties & Facilities, Credit Control

(Temp.08-06-2010 to 16-07-2010)

Camelot Property Management Ltd, Credit Control & Billings (Temp.08-02-

2010 to 18-05-2010)

George Weston Foods NZ Ltd, Senior Credit Control (Perm.16-04-2008

to 12-11-2009)

Reason for leaving - Moved to London

Baycorp NZ Ltd, Credit Control Supervisor (Perm.31-07-2006

to 15-04-2008)

Reason for leaving - Got a better opportunity with GWF

GE Money NZ, Senior Collections Officer- Personal Loans (Temp.26-02-

2006 to 30-07-2006)

Reason for leaving - Got a permanent position at Baycorp NZ Ltd.

GE India, Collections Team Leader - Credit Card Division

(Perm.18-10-2000 to Jan 2006)

Reason for leaving - Moved to NewZealand

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