Customer Service Assistant

Latoya Butler

Office Assistant

Union City, GA

***********@*****.*** - 706-***-****

To obtain a job that will enable me to expand my knowledge and skills.

WORK EXPERIENCE

Account Receivable Billing Specialist

Medac - Augusta, GA - August 2013 to October 2013

Assume complete responsibility A/R position of the your client

Stay current on state and current carrier specs

Verify thay electronic claims were received by carrier

CSR II

telepeformance - Augusta, GA - November 2011 to August 2013

Confer with customer by telephone or In person to provide information about products or services, take or

enter orders, cancel accounts, obtain details of complaints.

Keep records of customers interactions or transactions, records details of inquiries, complaints or comments,

as well as actio s taken.

Refer unresloved customer grievances to designated department further investigation.

Office Assistant

City of Killeen - Killeen, TX - June 2011 to November 2011

Filing papers

Faxing papers

Date entry

Helping members

Unit Assistant

Scott and White Hospital - Temple, TX - January 2011 to June 2011

Stocking the supplies in the emergency room

Lab runs every 30 minutes

Organize the carts

Help student

Sallie Mae - Killeen, TX - March 2010 to June 2010

with information about the loans

Front Desk Clerk

Fort Hood Lodging - Fort Hood, TX - June 2008 to December 2008

Check-in guest and Check-out guest

Making reservation for other guest

health service tech

East Central Regional Hospital - May 2007 to April 2008

Perform a variety of consumer care duties

Provide age appropriate training to consumers

Depending in needs of the consumers

Record required documentation in consumer and units records

Cashier

Wal-mart - March 2007 to July 2007

Checking out customer

Zoning register area

Customer Service

SITEL - January 2005 to August 2006

Answering inbound calls for Verizon Wireless

Assisting customers with technical support

Waitress

Brandon Wilde - March 2004 to October 2004

Taking food orders

Greeting and assisting residents in dining room

EDUCATION

Glenn Hills High School

May 2003

Nursing

Augusta Technical College

June 2002 to October 2002

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