Heather Seebold

Documentation Specialist

acb8a1@r.postjobfree.com

Summary

Proficient and innovative documentation specialist with extensive experience in designing, developing, and

editing complex technical information for multiple audiences.

Design page layouts, styles, and templates for quickly developing well formatted, easily editable documents.

Establish efficient development processes and effective document archive, tracking, and distribution systems.

My extensive experience gives me a foundation for quickly learning the nuances of new software applications,

the skills to quickly problem solve, and the ability to create innovative solutions that add value through

manpower and cost savings.

Experience

Document Control Specialist III /Graphic Designer at Hewlett-Packard

2010 - 2014 (4 years)

Develop multilingual installation instruction layouts for GM aftermarket accessories, service parts,

performance parts, and owner manuals with consistent 100% on-time delivery

Establish production schedule, identify priorities, and coordinate work flow to expedite delivery while

ensuring high quality and exceeding customer expectations

Create drawings to illustrate assembly and maintenance procedures

Sr. Technical Publications Coordinator / Web Designer at Kawasaki Robotics USA, Inc.

August 1994 - July 2009 (15 years)

Performed multiple roles as administrative specialist, technical publications coordinator, database

administrator, and web/graphic designer. 20+ years of experience in documentation development, publishing,

project tracking, web development, multimedia, graphic design and technical illustration.

Organizational expert, experienced in database design, document management and work flow.

Managed all phases of documentation development: desktop publishing, illustration, proofreading, editing,

distribution, revision control and archive of robotic operation and programming manuals.

Web site design, created illustrations, copy, and other multi-media content utilizing Dreamweaver, Flash,

Photoshop, Fireworks, Illustrator, HTML, CSS.

4 recommendations available upon request

Documentation Department Supervisor at Digital Electronic Automation

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1985 - 1994 (9 years)

Managed printing department operations and records department, developed effective record keeping and

document filing systems for engineering change orders, blueprints, microfiche, software, firmware, licensing,

work orders and maintenance documentation, coordinated distribution of manuals, software, technical

bulletins, change orders and software updates to satellite offices and customers, • purchased software and

licensing, changed the structure of the licensing purchase process resulting in $200,000 annual savings,

managed department budgets

Skills & Expertise

InDesign

Technical Writing

Technical Illustration

Document Management

Desktop Publishing

Document Control

Inventory Management

Education

Oakland Community College

ABA, Business Computer Applications, 1982 - 1986

Activities and Societies: Phi Theta Kappa honors society

Interests

Alpacas, volunteering for non-profits, organic gardening, alternative building

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Heather Seebold

Documentation Specialist

acb8a1@r.postjobfree.com

4 people have recommended Heather

"Heather is a very creative and detailed oriented person. She Always goes above and beyond the call of duty.

Heather is an excellent person to have on your team, as she is always willing to help you out in a time of

need."

Mike Mielke, Senior Trainer, Kawasaki Robotics (USA), worked directly with Heather at Kawasaki

Robotics USA, Inc.

"When we opened the San Jose satellite office of Kawasaki Robotics, Heather spent a month on-site

establishing essential business services for our documentation group. She developed process flow and record

keeping systems and created a customized database, allowing us to connect to the global infrastructure for

information exchange and data sharing. Heather was able to foresee operational issues and proactively

fine-tune the systems. Heather got us up and running on a solid foundation, which me to devote my time to

establishing customer relationships and developing customer documentation."

Chad Roche, Trainer Developer (technical writer/illustrator), Kawasaki Robotics, worked with Heather

at Kawasaki Robotics USA, Inc.

"As her former manager, it’s my pleasure to write a recommendation for Heather. I worked with Heather at

Kawasaki Robotics (USA), Inc., from August 1994 until August 2009, when Heather’s position was

eliminated due to economic conditions. Heather was a key member of the Training & Documentation

Department. Although her primary responsibilities focused on development of reference/training

documentation, and development of the company website, her activities also included database development,

process/workflow development, training marketing (HTML email and brochure development), distribution of

new and revised manuals, and projection/purchase of annual supplies. Heather is proficient with the desktop

publishing/graphics applications and website development applications used at KRI, and rarely encountered

any difficulties using them. Heather is a self starter, and required minimal input from supervision to

accomplish her objectives. She is a very pleasant, hard working individual, whose knowledge, skills, and

work ethic were a valuable asset to Kawasaki Robotics."

Klaus Raddatz, Manager, Information Systems & Training/Documentation, Kawasaki Robotics (USA),

Inc., managed Heather at Kawasaki Robotics USA, Inc.

"I highly recommend Heather as someone who is not only very professional but goes the extra mile to ensure

the quality of her work is thorough and done as quickly as possible. On several occasions she has helped me

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with different tasks; getting me not only information I asked for, but also the supporting documents such as

drawings and sketches I needed but hadn't asked for. She has also completed tasks for me she knew I planned

to do myself but couldn't do at the moment because of my own time constraints."

Doug Egedy, Product Engineer, Kawasaki Robotics, worked with Heather at Kawasaki Robotics USA,

Inc.

Contact Heather on LinkedIn

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