Project Manager Management

SHANKAR MAHADEVAN

Mobile: +971********* E-mail: ******@*****.***

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Executive Summary

A certified Project Management Professional with an overall experience of

** ***** ** **** & extensive cross cultural experience in Project

Management, PMO, Pre-sales, Business Analysis, SDLC, Stakeholder Management

(Internal / External), Accounting and Costing across India, GCC and Africa

Experienced in delivering big budget Projects/Programs (to the annual

budget of 500,000 USD) in ERP, Application Developments, BI, Data

warehousing and Consultancy projects. Lead teams (team size of 40, covering

PM's and PL's) with a customer centric approach and emphasis on defining

and achieving the objectives. Adept in resolving conflicts between

diversified stakeholders and changing priorities. A strategist, planner and

director ensuring effective management and demonstrated success in

delivering Programs and projects within the triple constraints of Scope,

Effort and Cost. Exceptional inter-personal skills communicating with the

stakeholders of the project at all levels

Adroit in defining processes, standards and procedures. Experienced in

setting-up and running the PMO based on the pre-defined as well as changing

objectives of the Programs.

Deft in understanding the RFP, estimations and preparation of the

proposals. Remarkable accomplishments in demonstrating solutions, making

presentations and facilitating the sales team.

Skillful in analyzing the business requirements and usage of relevant tools

and techniques in gathering requirements from the stakeholders, guiding /

suggesting them on the re-engineering and receiving the support from them

and ensuring the implementation of the same. Proven aptitude in converting

complex customer requirements and business problems to solutions

Significant experience in the areas of SDLC and Stakeholder management.

Highly organized self-starter with creative thinking and analytical problem

solving approach. Adept in process improvements, change and risk

management. Tactful in the areas of Annual Operative Plan preparation and

taking the responsibility of Profit / Loss of the program.

Expert knowledge in PMBOK and have been a trainer for PMP certification

associated with a registered educational provider of PMI for the last 3

years. Completed 25 batches of PMP instruction so far

Specialties: Program and Project Management, Customer Relationship, Pre-

Sales, PMO, Business Analysis, Leadership, Problem Solving, Communication.

Highlights

. Reduced the timeline by 6 months in a new project initiative by

providing a strategy which also ensured the completion of the project

prioritizing the deliverables and hence the customer satisfaction.

. Averted a loss of 3 Million AED for a customer by ensuring the

completion of the project on time and facilitating the customer in

forming the procedures and policies.

. Transformed an angry corporate customer into a happy and satisfied

client by improving the quality of delivery and ensuring on time

delivery.

. Rescued an integration project of 1 Million USD that was significantly

behind schedule after taking over as the project manager

. Improved the software development efficiency by 33% in a year in the

offshore development center after taking up the challenge

. Reduced the implementation effort by 20% by maturing the End to End

implementation processes

. Successfully implemented development and management processes that

significantly increased the quality, productivity and time to market

for web based products in new domains

Professional Experience (Work History)

Project Director, Raqmiyat LLC, Dubai, UAE, From Jan 2011-Present

. Part of the Senior Management Team in planning strategies for the

organization

. Lead the team in establishing PMO cutting across multiple domains of

BFSI, Infrastructure, Oracle, ERP, BI, CRM, HR Outsourcing,

Application Development and Consultancy

. P&L responsibility for the Business Solution Group covering ERP,

Consulting and bespoke developments covering 25 Projects of various

sizes across multiple business verticals

. Defining the SLA for support issue resolution and developments

. Front-runner in handling projects in on-site - off-shore model;

creating the required End to End processes and policies for the

healthy completion of the projects.

. Strong change management, risk management and communication management

related processes to ensure proper escalation is in place.

. Managing the team (40 Persons) onsite and offshore and developing a

conducive environment for the team to work which includes Project

Managers / Project Leaders.

. Develops, implements, and maintains sound business practices

. Involved in feasibility study after understanding RFP, preparing the

Response for RFP, Budgets / Cost sheets / Proposals / Demonstrations /

Presentations to close deals, upsell and cross sell with the existing

customers.

. Monitoring and controlling the projects and ensuring corrective /

preventive action is taken

Senior Project Manager, 3i Infotech Fz LLC, Dubai, UAE, Jan 2003 to Dec

2010

. Managed projects covering multiple products, third party vendors -

Leading from the front.

. Selected to lead new initiative projects - handled automotive, fleet

management, 3PL / FF related automation and ensured the re-usage of

the same as Products thereby reducing the development time frame.

. Converted customer from non-paying and highly dissatisfied to fee

paying by building confidence and showing value addition

. Collaborated with the product and sales team to define the strategy

for product roadmap facilitating the sales team in generating

additional revenue

. Define KPI for the team, analyzing the performance, identifying the

training needs and recommending corrective actions / promotions..

. Front-runner in creating the concept of re-usability between projects.

. Part of the team in setting up PMO

. Running the PMO for 2 years for ERP cutting across geographies

. Formulated procedures for process enhancement with respect to

implementation methodology.

. Evaluation of RFP and proposals before being sent to the prospects

. Administered the off-shore implementation methodology thereby reducing

the project costs.

. Defined and directed project goals, objectives, critical success

factors, milestones and risks.

Deputy Manager - MIS, Lanco Kalahasthi Castings, India, Jun 2002 to Jan

2003

. Planned and implemented Budgeting system for the group companies.

. Implemented the system for reconciling operational Vs finance records.

. Project feasibility study for any expansion projects.

. Study and report the business performance of the group companies and

recommending the future course of action.

. Management Reporting on Exceptions.

. Defined the list of reports required for the top management for

analysis and decision making.

Business Analyst, Ramco Systems, India, Mar 2001 to Jun 2002

. Analyze the business requirement of the customer and provide solution.

. Collaborated with subject matter experts and customer to identify the

implementation objectives and goals

. Selected to handle strategic customers based on the ability to build

trust with customers.

. Consulting activity in the areas of business flow, business process re-

engineering, change management and definition of logic pertaining to

codification.

. Earned highest rating in customer satisfaction rating of all business

analysts.

. Selected to requirements gathering group from implementation to

provide inputs to the development team while incorporating changes to

the product based on the ability to provide better customer reachable

product.

Accounts officer, Madras Cements Ltd., India, Feb 1996 to Feb 2001

. Analyzed budgeting spread sheets for accuracy and year to year

comparison.

. Implemented solution for easier preparation of cost accounting

records.

. Preparation and analysis of the MIS pack for the whole plant

indicating the efficiency in plant, performance, material performance,

technician performance and hence the bottom line.

. Selected to play the role of team leader in ERP implementation across

the group based on the capability of understanding the complete

process of the organization.

. Transferred from sales accounting to manufacturing environment based

on the analytical skills demonstrated.

. Selected to do the project accounting during the new cement plant

installation.

Commercial Trainee - Accounts, Sterlite Industries Ltd., India, Dec 1994 to

Feb 1996

. Bank Reconciliation on a daily basis.

. Maintaining fixed asset register.

. Monthly Inventory

. Assisted in finalization of accounts.

. Handled other commercial aspects of stores, inventory, accounts

receivable, accounts payable on a rotation basis.

Academia

. PMP certification from Project Management Institute in July,2007

. Graduate cost and works accountant from Institute of Cost and Works

accountant of India in Sep,1997

. Bachelor of commerce from Madurai Kamraj University in 1994

Professional Affiliations

. Member of Institute of Cost and Works accountant of India from 1993

. Member of Project Management Institute from 2007

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