Randy Lynn Steffen RRT/RCP
APNR “American Professional Nursing Resources” March 2013 – October 2013
COO – Responsible in finding private parties to purchase franchises in specific cities on the
Province of Mindano, Philippines. After all franchises were sold I spent just over 2 months in
the Philippines setting them up in the respective cities. I will continue to be a consultant – and
only need phone or email contact. I actually met the business owners during a trip to the
Philippines during a medical mission that I attended/ worked at in 2012.
Methodist Specialty and Transplant January 2013 – August 2013
Night Shift Supervisor for Cardiopulmonary // Respiratory Care. I had about 8 staff that I made
the schedule for, as well as educated the staff, and assisted them in becoming better RCP’s. This
was at first a bit of a challenge, there were many issues in the department especially on the night
shift due to a lack of leadership for over a year. In the 8 months I was there 3 night shift
employees were terminated according to hospital policy. This was a “needed thinning” and
allowed us / me to recruit new staff that were better team players as well as more customer
oriented. I did get along with the staff and I have a good relationship with director and upper
management as well as physicians. At least 55% of my time was focused on direct patient care.
As the supervisor I was responsible for all ER patients as well as all patient transports. I
responded to all codes (CODE BLUE and Rapid Response). This facility is ranked Number 1 for
Kidney Transplants in the USA and Number 3 for Liver Transplants. I suffered from severe
allergies in San Antonio and this was the main factor in me wanting to leave. NEVER in my life
did I experience allergies and I was taking 2 different medications a day. I have not had to take
any medications since a week after I left. The allergies were from the different trees in the area
as well as mold spores.
Performed Medical Mission to Philippines – assisted American Surgical group as well as
educated local families about Asthma, triggers and medications as well as some education on
smoking.
Mission Regional Medical Center April 2011 – May 2012
Director Cardiopulmonary. I remained as a working director due to the very inexperienced staff
that was already there. More than 50% of the staff were new grads hired before I accepted the
position. I attended all Codes, was a member of the CODE Blue TASK Force (included
education of staff as well as researching all codes and why they occurred, we were able to
decrease our CODE Blue calls by 27%). I attended High Risk deliveries of neo-nates, and we
were the only facility in South Texas that had a NICU Transport Team. Next hospital that
provided this was 140 miles away. During my tenure here I wrote multiple protocols for vent
management, oxygenation, as well as needed policies and protocols to make the ABG Lab CAP
certified. I also was a member of the TJC task force. I went thru both CAP and TJC surveys as
well as Texas Dept of Health inspections – fully accredited after all surveys/inspections with
only a couple minor RFI’s from CAP. I was released from my duties and I am “not allowed to
discuss” other than to say I was given a severance package (not work injury). I am sure that
Carlos Trevino, COO, who I reported to will give me a good recommendation. I also decreased
VAP from rate of 23 to <1 in the 12 months. I also brought employee satisfaction from 46% to a
facility record high of 92%!
Rady Childrens Hospital February 2011 – April 2011
Respiratory Therapist. This was only meant to be a temporary position until I found permanent
full time employment. I worked in the Pulmonary Unit as well as in the ER. Spent some time in
PICU and NICU also. The ER was a very interesting and exciting department that I really
enjoyed! We had policies and protocols that allowed us to treat patients with out waiting for
physician orders. We also administered some IV medications (Solumedrol/Prednisone). Radys
was the only Level 3 Pediatric ER in all of southern California. I drove 2 hours to work and 2
hours home… this was only a temporary position but I worked on average 5 days a week (12
hour shifts). I was considering a permanent move to San Diego to work for Rady full time if the
position would become available, but it is a Union facility and new positions were filled by “rank
and file” which would have taken me over a year to get full time.
Performed a Medical Mission to southern Mexico and assisted with surgery and recovery of
pediatric patients. This does take time to arrange and get necessary supplies to go with you.
November 2010 for 2 weeks.
El Centro Regional Medical Center June 2005 – October 2010
Director Cardiopulmonary. During my time at ECRMC I brought the department from an “all
contract” department to a hospital ran department. This included having to right all new policies
and procedures and recruiting all new staff. I served on multiple committees as a member and as
chair and co-chair positions. I was also head of the hospitals Patient Satisfaction and
Measurement team after serving for 2 years as co-chair. During my team here I acted as Interim
Director for Physical Therapy and The Spine Center as well as assisted with Lab and Radiology
Director duties. I would work nights as a Therapist when staff called in sick, I would also assist
with high risk deliveries any time of the day or night since we were the only facility within 2
hours that offered NICU (Level 2) services. I also was responsible for acquiring a CAP license
and certification for ABG Lab – and we took those responsibilities away from general lab – this
was a Physician driven move to improve turnaround time for better patient care. I assisted with
many community events as well- this included but was not limited to being in charge of building
floats for parades and holidays, SMOKE free El Centro initiative, and Asthma Coalition. I
maintained a customer satisfaction of 99% for over 3 years (survey by NRC Picker) and
employee satisfaction of >90% for 4 years. I was let go due to “political” reasons – new
Administration came on board. I drove back and forth for 4 years (70 kilometers one way) so that
my kids could stay in their school and graduate.
Yuma Regional Medical Center February 2004 - June 2005
Respiratory Therapist NICU Level 3. Most of my time here was in the NICU, although some
was spent in Pediatric area (no PICU but did stabilize because nearest facility was 200
kilometers away). I also worked in the ER and Adult ICU which also included open heart
recovery. On occasion I was appointed night shift Team Leader. I assisted with training new staff
to the NICU and ER, as well as educated parents on CPR for new borns. I was asked to dress as
Batman for hospital community parties and interacted with the public during this time. I left this
position after my year contract to take the Director position in El Centro.
Grand Itasca Regional February 2003 – November 2003
Respiratory Therapist Nights. Our Motto – be prepared for whatever comes thru the door! We
were a small community hospital that served a very large area. Based Along a busy highway in
northern Minnesota and no other medical provider for 2 hours away we took care of many issues.
I left Kentucky to go back to Minnesota because my mother suffered a major stroke. This facility
was more “stabilize and transport” than anything else, but we did see more than our fair share of
everything and anything.
Norton Hospital and Womens Center (not sure on dates)September 2002 - December 2002
Respiratory Therapist. This was a large Womens center hospital in Louisville, Kentucky. I had
planned on staying here with Norton but left to care for my mother after her major stroke. Level
3 NICU. I really enjoyed this facility and living in Kentucky.
Jewish Heart and Lung Institute April 2001 – September 2002
Started as a Respiratory Therapist and was promoted to Director at Taylor County Hospital.
Jewish hospital I was one of 3 therapists that worked the Abio-cor Artificial Heart implant.
http://www.abiomed.com/products/heart-replacement/ I also worked as “Appointed Instructor” to
Bellarmine University at Jewish. After our studies were complete I was promoted to Director (at
a managed hospital). I had ethical issues as Director – the surgeons were traching patients just
after 7 days on the vent. All for money / reimbursement reasons. I chose to leave and work as a
Therapist.
Childrens Kosair Hospital
I worked here per-diem/ as needed and when I was able to during the same time I worked at
Jewish, and while I was an Instructor also. I worked in NICU which was Level 3.
Austin Medical Center, MAYO Health System June 1997 to May 2001
Respiratory Therapist and Home Care Coordinator. I worked for AMC and this is really where I
“began” and I was highly influenced by the medical practices and ethics of the MAYO system.
To this day I am welcome to come back if I desire, and I keep in touch with many friends that
include nurses, directors, administration, and physicians. In fact, I was asked to come and work
at a MAYO facility in Wisconsin in 2012 but declined because I don’t want to be in freezing
cold! I performed ABG’s, PFT’s, GXT’s. I started A-lines and IV’s. I intubated and initiated
invasive and non-invasive ventilation. I helped with TJC readiness and I instructed ACLS, NRP,
PALS and Basic CPR as I did maintain this for many years up until 2010 at another facility when
I decided I wanted my weekends for “me” time.
During my college time I was chosen by Saint Mary’s Hospital in Duluth, MN (a hospital I did
some of my clinical hours at) to be awarded the “Northern Student Award”. It was awarded to me
for my community involvement as well as my clinical achievements.