Medical Quality Control

Dr Deepa Srinivas

Contact Details

Address: #***, *******

9th cross, Opposite Sri Gandhada Park

Health Layout

Annapurneshwari Nagar

Bangalore - 560 091

Phone: Mobile: 998*******

Residence: 080-********

E-mail: ***************.*@*****.***

DOB: 16/09/1977

CAREER PROFILE

Seeking a position in hospital administration to utilize my skills and

abilities in a renowned health care centre.

EDUCATION

Sikkim Manipal University

M.B.A., Healthcare Services

Graduation: February 2012

Bangalore University

Bachelor of Dental Surgery at M S Ramaiah Dental College and Hospital

Bangalore, India

Interned at MSRDC from 1999 to 2000

Graduation: September 1999

Certificate Course

. NABH Hospital Training Programme on Implementation.

. NABH Workshop on "Train the Master Trainer" in Communication

Skills in Healthcare.

PROFESSIONAL EXPERIENCE

. Identify operational issues, implement changes, track and improve the

performance.

. Assign the tasks of coordinating, supervising and managing daily

activities of the health care department

. Interact and coordinate with doctors, surgeons, health care

technicians, nurses as well as other medical staffs. Prepare

schedules for allied medical staffs and resident doctors to make sure

that they perform their key duties of taking care of patients round

the clock.

. Coordinate with external consultants and specialists in case of

specialized operations and emergencies.

. Train personnel in the hospital on policies, process, systems, billing

and other operational activities

. Ensure the deliverability and availability of quality amenities and

facilities for all patients. Motivate the staff members and medical

teams to make the patients feel at ease at all times. Take quick

decisions to improve or enhance patient care.

. Ensure that medical histories, health information, legal and insurance

documents and billings, are all dealt with appropriately, keeping all

the information organized and up-to-date.

. Manage planning of purchase, coordinate with procurement team, handle

logistics and ensure adequate stock of essential items. Conduct

regular stock checks to prevent pilferage.

. Resolve customer queries and escalate to customer care.

PROFESSIONAL STRENGTHS

. Ability to perform tasks as per the policies and procedures of the

organization

. Possess good management and supervisory skills

. Familiar with statistical analysis and quality control

. Possess excellent communication skills

. Ability to hire and recruit administration staff

. Familiar with operating systems like Microsoft Word, Excel, PowerPoint

and the Internet

. Ability to generate effective training programs

. Possess quick decision making and problem solving skills

. Ability to develop and maintain good relationship with staff

WORK EXPERIENCE

The Essential Hospital

Nagarbhavi, Bangalore

July 2012 to October 2013

Hospital Administrator.

Dr Ramesh Hospital

Rajajinagar, Bangalor

October 2013 till date

Head Quality and Operations.

PERSONAL DETAILS

Marital Status: Married

Issues: Two Daughters

DECLARATION

I hereby declare that all the information furnished above is true to the

best of my knowledge and belief. I will do my duties to the best of my

ability.

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