Customer Service High School

***** **** **** **** • SPLENDORA, TEXAS *****

PHONE 832-***-**** • E-MAIL ************@*****.***

AMBER S. KNOTT

OBJECTIVE:

To obtain a full-time entry-level clerical position in an office.

SKILLS:

• Excellent customer service skills

• Effective oral and written communication skills, professional demeanor

• Strong teamwork and interpersonal skills at all management levels

• General knowledge of office equipment and procedures

• Detail-oriented

WORK EXPERIENCE:

08/2013 to present Home Depot – Porter, TX

Cashier

Job duties and responsibilities include:

• Providing customers with fast, friendly, accurate and safe service

• Monitoring and maintaining Self-Checkout area

• Processing return transactions

• Following all procedures to ensure a safe working and shopping environment

01/2013 to 7/2013TGF Haircutters – Kingwood, TX

Cosmetologist

Job duties and responsibilities included:

• Delivering exceptional customer service while providing a full range of hair care

services

• Promoting services and products

• Maintaining workstations and other salon areas

• Performing a variety of tasks related to salon operations, including answering

telephones, stocking shelves, and taking inventory

EDUCATION/CERTIFICATIONS:

1/2012 to presentLone Star College – Kingwood, TX

Pursuing Business Operations Support Certification

8/2008 to 5/2012Splendora High School – Splendora, TX

Obtained High School Diploma and Cosmetology Certification

AWARDS:

2012 – First Team All-District, Volleyball

2011 – First Team All-District, Volleyball

REFERENCES:

Available upon request.

Contact this candidate